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    Intake & Resource Specialist, Evangeline

    Eckerd Connects
    Ville Platte, LA 70586
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Job Description

    Eckerd Connects Workforce Development, Adult Programs

    Eckerd Connects' Workforce Development program aligns with the Workforce Innovation and Opportunity Act (WIOA) through partnerships and strategies to provide career pathways and supportive services needed for adults and dislocated workers.  


    Training services included occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities.  We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene or implement industry or sector partnerships.


    Please follow the link for more information about our Workforce Programs: https://eckerd.org/workforce-development/

    Position Concept
    The Intake and Resource Specialist is the initial point of contact with clients within the Job Center. This position Assists job seekers with intake/enrollment into program services, information on employment, training or education assistance, providing general support, addressing a broad variety of issues with assisting customers that enter a One-Stop Center. Responsible for ensuring the Resource Room is conducive to assisting a customer with core services. The Intake and Resource Specialist must display initiative, exercise judgment and make decisions that are consistent with program and client goals.

    Essential Functions

    • Assessment/Eligibility of participants per project plan.
    • Identify and recruit target population of clients within the job center.
    • Confers with customers by telephone or in person to provide information about Job Center services.
    • Determine customers’ needs and recommends/refers them to appropriate Job Center services or resources based on individual need.
    • Manages traffic for special events, including meetings, orientations and employer recruitments.
    • Checks-in customers for services, including workshops, testing sessions, orientations.
    • Creates and maintains monthly bulletin board containing timely and pertinent information about Job Center services.
    • Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
    • Provides assistance to job seekers within the resource room.
    • Data and paperwork management.

    Other Duties Include, But Not Limited To

    • Participate in training and development activities as required.
    • Report any acts, incidents or conditions that reflect the possibility of inappropriate participant-to-participant or staff-to-participant relationships.
    • Report any use of physical force and all unusual incidents per Eckerd Kids policy and state guidelines.
    • Perform other duties as assigned.

    Position Specifications
    Education: High School diploma or equivalent required.
    Experience: Past experience working with the targeted population and/or customer service. 2 years relevant work experience.
    Skills:  Demonstrated proficient in using Microsoft Office applications or online database tracking systems. Must have the ability to efficiently manage a large participant caseload (Active and Follow-up) in a fast pace environment. Must have the ability to work independent of central office or direct management support. Ability to maintain a leadership role with the students to motivate and influence positive behaviors. Excellent verbal and written communication skills. Knowledge and or experience with classroom management techniques.
    Other: Must have appropriate and valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes. Must meet state criminal background check requirements.
    Travel:  Must be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes.
    Physical Demands: The environment is an open office/classroom type facility that is reasonably clean and comfortable. The incumbent is in a non-confined setting in which he/she is free to move about. The position requires that the incumbent spend time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.

    Employee Benefits

    Eckerd wants your career to be as rewarding as possible. We provide our employees with numerous opportunities for growth, education, advancement, and the chance to contribute to business objectives. We offer competitive salaries and an excellent comprehensive benefits package including:

    • Health, Dental and Vision Insurance

    • Group Term Life and AD&D Insurance

    • Voluntary term life insurance

    • Paid short-term and long-term disability

    • Professional group liability insurance

    • 19 days of Paid Time Off the first year

    • 8 paid holidays 

    • Flexible spending accounts

    • Retirement savings plan with employer match up to 5%

    • Mileage reimbursement

    • Cell phone plan discounts

    • Employee Assistance Program (EAP)

    • Employee Referral Program

    • Flexible work schedules

    • Employee Wellness/Well-Being program

    Posting ID: 579791961Posted: 2020-10-21