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    Service Technician

    Automotive Dealership

    Frankfort, IL 60423
    7.8 miles
    Full-time
    • Urgently Hiring

    Auto Detail Associate - 40 hours + Benefits

    Drivetime Automotive Group

    14500 S Cicero Ave, Midlothian, IL 60445
    11.9 miles
    Full-time, Part-time
    • Urgently Hiring

    Diesel Mechanic Apprentice - Speedco

    Love's Travel Stops

    Gary, IN 46406
    16.9 miles
    Full-time, Part-time
    • Urgently Hiring

    Lube & Tire Tech - Speedco

    Love's Travel Stops

    Gary, IN 46406
    16.9 miles
    Full-time, Part-time
    • Urgently Hiring

    Tire Technician - Truck Care

    Love's Travel Stops

    South Holland, IL 60473
    10.3 miles
    Full-time, Part-time

      Automotive BDC Representative

      Ed Napleton Automotive Group
      Lansing, IL 60438
      Full-time, Part-time
      Similar jobs pay $8.90 - $13.39
      Refer friends, get paid!

      Job Description

      Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real estate portfolio as well. Napleton is ranked number 17 out of top 150 automotive groups in the U.S. for 2019 based on new car volume.

      If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. We pride ourselves on providing careers to our employees, not just jobs. We're looking for high energy employees that want to take care of customers with a warm welcome smile.

      What We Offer
      • Medical and Vision
      • 401K Plan
      • Paid time off and vacation
      • Growth opportunities
      • Dental, Life, Short Term, Long Term, and Accidental death and dismemberment insurance
      • Paid Training
      • Employee vehicle purchase plans
      • Family owned and operated
      • Long term job security
      • Flexible Work Schedule
      • Discounts on products and services
      Responsibilities
      • Handling of incoming and outgoing phone calls and emails.
      • Work in our call center staffed and managed by the Dealership, and handle our customer contacts, service, follow-up, and lead generation.
      • Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.
      • Answer customer internet inquires by both email and phone.
      • Schedule sales appointments and reschedule no show customers.
      • Contact customers based on current marketing incentives.
      • Follow up with existing and potential customers to generate leads and close sales.
      • Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
      • Following up in a manner that results in the customer visiting the dealership.
      • Introducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
      • Following up on all unsold customers, and any special requests to be sure that all customer expectations are met.
      • Maintaining a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
      Qualifications
      • Excellent computer skills required.
      • Knowledgeable to call center environment.
      • Automotive experience helpful but not required.
      • Able to communicate persuasively with customers to set appointments.
      Physical Demands

      Constant sitting

      Posting ID: 548279913Posted: 2020-07-14