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Cashier

Buffalo Wild Wings

3102 Dr Mlk Jr Blvd, Suite 624, New Bern, NC 28562
15.5 miles Full-time, Part-time

    Cashier

    Buffalo Wild Wings
    3102 Dr Mlk Jr Blvd, Suite 624, New Bern, NC 28562
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    As a Cashier/Greeter, your primary purpose is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.

    Job responsibilities will also include, but are not limited to:

    • Provide warm welcome to incoming Guests while ensuring timely seating
    • Accurately communicate waiting times to Guests and maintain timely communication to ensure Guests are kept informed with regards to their seating status
    • Alert waiter/waitress of new Guests
    • Seat Guests in appropriate area to ensure they are comfortable, ensuring that a server does not have too many tables to ensure quality Guest experience
    • Assist with answering telephones and the assembly of takeout orders when necessary
    • Assist Servers with running food and bussing tables
    • Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
    • WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value
    • Anticipate and respond to customer concerns and/or complaints and bring any issues to the attention of the manager with a sense of urgency
    • Thank Guests as they leave and solicit feedback about the quality of service they received and/or their personal experience
    • Invite Guests to return to BWW in the future

    Qualifications:

    • At least 18 years of age
    • Prior foodservice experience strongly preferred
    Posting ID: 568280846Posted: 2020-08-28