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89 Dispatcher Jobs in virginia beach, va




    Virginia Beach, VA 23455
    5.2 miles
    • Urgently Hiring

    Independent Contract Delivery Driver


    Norfolk And Surrounding Area, Norfolk, VA 23517
    11.4 miles
    Full-time, Part-time


      Cardinal Messenger LLC
      Virginia Beach, VA 23455
      Full-time, Part-time
      Refer friends, get paid!

      Job Description

      Cardinal Messenger LLC is looking for an experienced Full-Time Dispatcher to assist in duties for a busy and growing 24/7 delivery solutions operation. Candidates with knowledge in logistics and the Hampton Roads area are necessary. Our company is growing and looking for a dispatcher to fill our first shift position. Candidates must have a flexible schedule to meet the needs of the company when applicable. Hours on duty: Monday thru Friday - 07:00 - 15:00 Basic Function: The Dispatcher is responsible for handling all incoming orders and dispersing to drivers in a timely and efficient manner per company and customer standards. Principal Responsibilities: Answer phones calls and emails from customers in kind and professional manner Correctly enter orders as they arrive within five (5) minutes of receiving via email or fax (Immediately during phone calls) Double check to ensure all pertinent information is entered -including pieces and weight, contact names and phones numbers, correct delivery addresses, correct delivery locations, special instructions etc. Verbally confirm special instructions are understood by the drivers before sending orders Figure out best routing possible before dispatching to drivers Update clients on movements for each order, either through customer specific portals or via email / phone call, within fifteen (15) minutes of completion Identify and inform clients of any issues pertaining to their orders Submit Hard Copy POD and other client documents to clients in a timely manner when requested. Trouble shoot and find solutions to any issues that may occur Effectively communicate information to drivers when orders have been altered Keep drivers on task with their specific responsibilities and ensure clients' needs are being satisfied Communicate driver schedule changes with all team members Assist in filing driver paperwork, including end of month roll out Assist in training new drivers to ensure clients' needs are met Provide quotes to customers Report Tolls / Parking / Wait Times to client and accompany with proper documentation Report any issues to Management Other Duties as Assigned: Ensure a thorough turnover is complete for the new shift before leaving - DAILYAny potential/ongoing issues. Any future long distances that are on the board. Of drivers that are available as well as drivers that are not available. This will include notifying the next shift of
      Posting ID: 566816184Posted: 2020-09-30