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    Customer Service Management Assistant Olney/Clarksburg Area

    Harris Teeter

    18169 Town Center Dr, Olney, MD 20832
    17.8 miles
    Full-time

      Customer Service Manager Trainee - Hiring Event

      Harris Teeter
      18169 Town Center Dr, Olney, MD 20832
      Full-time
      Similar jobs pay $14.00 - $24.62
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      Job Description

      Harris Teeter is hiring Customer Service Manager Trainees!

       

       

      Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.

       

      Requirements:

      • Prior RECENT retail customer service management experience of 1+ years, preferably in a large retailer (Target, Walmart, etc.)
      • Must be 18 years or older
      • Experience with bookkeeping/accounting in a retail setting
      • Excellent customer service, problem-solving, communication, multi-tasking, and supervisory skills
      • Ability to foster a positive work environment
      • Open availability for shifts between 5am-12am
      • Have managed up to 60+ people
      • Have reliable transportation and willing to commute for training purposes and management opportunities

       

      Click APPLY to submit an application!

       

       

      Posting ID: 570575488Posted: 2020-09-29