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          Site Engagement and Trial Ops Product Director

          GlaxoSmithKline
          Collegeville, PA 19426
          Full-time, Part-time
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          Job Description

          Site Engagement and Trial Ops Product Director

          • Collegeville, Pennsylvania; Stevenage, United Kingdom
          • Job description

            Site Name: UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence
            Posted Date: Jul 24 2020

            Does the prospect of driving modernization efforts for a global R&D organization's operations excite you? Do you thrive in fast-paced, agile work environments that welcome and encourage innovative thinking and collaboration? If so, then the Site Engagement and Trial Ops Product Director is the role for you...

            The Product Director is a key role that is accountable for increasing value, creating efficiencies, and enhancing quality for their respective product group in alignment with the GSK's overall R&D strategy across different lines and departments. The Product Director will manage a driven DevOps team and will be champion Agile ways of working.

            As Site Engagement and Trial Ops Product Director, you will address the business needs of the Clinical Operations business area, as well as any business function at GSK that is planning work that engages investigator sites or has management oversight of starting and conducting clinical trials globally.

            Technology aligned to this area will cover the breadth of experiences an investigator site has in participating in GSK trials. There may also be touchpoints into the Medical Affairs area when investigators are also engaged as KOLs and ultimately with commercial as they prescribe GSK products. 

            Operationally, we require streamlined, simplified processes and systems to make planning, starting, and conducting trials with reduced cycle times and higher feasibility a normal way of working for GSK, using the most informative data sources to pinpoint and manage our risks. This role empowers that with technology in strong partnership with business leaders.

            This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

            • Strategy: Accountable for developing and executing 3-year product roadmaps for all products within the product group, in alignment with the R&D strategy and R&D stakeholders. The product roadmaps will be built with a clear focus on value delivery to the R&D strategy and will prioritize investments based on value.
            • Product management: Accountable for managing the product backlog and prioritizing all Tech services within their respective product domain, ensuring continuous feedback from business customers and end users. Partner with central Tech platform teams to re-use platform tools within R&D as far as possible.
            • Governance: Establish and lead Business Governance bodies, provide oversight and establish business value, manage overall delivery and service performance and manage business risk. Prepare investments in support of the product roadmap for Technology Review Board governance.
            • Business Process: Design the optimal set of products and services that meets the business strategy and requirements.
            • Quality, Risk & Compliance: Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements, and that R&D Tech continuity plans are in place for all business-critical products.
            • Service Management: Accountable for ensuring the right services levels are in place and maintained in line with business need and the appropriate responses made to Voice of the Process (VOP) and Voice of the Customer (VOC). As products mature ensure an effective hand-over to the Established Products group.
            • Process Improvement: Accountable for driving ongoing product and business process improvements, adopting a mixture of waterfall, hybrid and agile methodologies as appropriate.
            • Change & Release management: Manage change activity, including Software-as-a-Service delivered change, into the production service in a compliant and efficient manner.
            • Integrations: In collaboration with Solution Architecture, ensure that data integrations are efficient, accurate and secure. This also includes building reporting capabilities that support both operational reporting as well as analytic reporting.
            • People Management: Accountable for line managing of the persistent team supporting the product group and ensuring ongoing succession planning to maintain business, through a mixture of GSK employees, augmented/contingent workers and strategic suppliers.

            Why you?

            Basic Qualifications:

            We are looking for professionals with these required skills to achieve our goals:

            • Bachelor's Degree - Science, Engineering, Computing or a similar discipline
            • 10+ years relevant (e.g. R&D, Commercial, Corporate, GMS) experience and / or exposure to product management in a major global IT organization.
            • Track record in successful IT strategy development, solution design, program and project delivery and service management, across multiple business lines.
            • Track record in delivering business impact through process and IT enabled solutions, across multiple business lines.
            • Experience of Agile and DevOps
            • Experience of vendor management
            • Deep content knowledge of specific domain.

            Preferred Qualifications:

            If you have the following characteristics, it would be a plus:

            • Masters or PhD - Science, Engineering, Computing or a similar discipline

            Why GSK?

            Our values and expectations are at the heart of everything we do and form an important part of our culture.

            These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

            • Agile and distributed decision-making - using evidence and applying judgement to balance pace, rigor and risk, governance and control, managing ambiguity and paradox.
            • Managing individual performance.
            • Creating a performance culture and driving results, prioritization, execution, delivering performance.
            • Setting strategic direction and leading on-going organizational transformation.
            • Building a resilient organization.
            • Building strong relationships and collaboration in service of common goals, engaging the organization and building trusted external networks for mutual benefit.
            • Managing P&L and capital allocation.

            *LI-GSK

            #GSKTechTalent

            If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

            GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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            GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

            Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.

            Site Engagement and Trial Ops Product Director

            Full-Time, Collegeville, Pennsylvania, United States

            Site Engagement and Trial Ops Product Director

            Full-Time, Collegeville, Pennsylvania, United States

            Start a career with purpose

            GSK is a place where outstanding people do amazing things. As a science-led global healthcare company, we exist to help people do more, feel better, live longer.

            Competitive base salary

            Annual bonus based on company performance

            Long term incentives and pension plan

            Learning and career development

            Access to healthcare & wellbeing programmes

          Posting ID: 566876194Posted: 2020-08-09