Looking for a Call Center Representative for our Thriving Organization
One Community Health is expanding! With the opening of our new building in Midtown and our new clinic in the Arden Arcade area, we are looking for talented, enthusiastic and committed individuals to join our team!
At One Community Health we believe healthcare isn't a privilege; it's a human right. Everyone should have the opportunity to achieve optimal health. We've made it our job to help individuals and our community lower the barrier to wellness. Our organization pushes for equality for all and for social justice for those on the margins. Our doctors and health care professionals treat people with compassion, without judgment for their personal choices and behavior. We provide a comprehensive menu of services to all ages and everyone in need, and we advocate for public awareness of such issues as the stigma surrounding mental illness and the need for healthcare for everyone. We understand the impact of trauma on one's health and are working to help people heal those wounds. When we see suffering, we try to heal it whether it be an individual in pain or a group in our community. If these are your values are your values, then please consider joining our team.
We are a Federally Qualified Health Center (FQHC) serving all those in need in the Sacramento area. We have been a level 3 Patient Centered Medical Home since 2011 and were the first to earn that designation in Sacramento. We offer integrated, comprehensive and supportive services to maximize health outcomes. The founding values of One Community Health were based on providing a safe and welcoming place for people who often experienced social exclusion and discrimination.
About the Position
One Community Health, a private, non-profit organization, has an immediate opening for a full-time Call Center Representative. This position will support patients who would like to establish care or are existing patients at One Community Health by providing a superior level of customer service and responding effectively and thoroughly to a wide variety of patient requests. This position also will serve as back up receptionist when needed.
EDUCATION AND/OR EXPERIENCE AND OR LICENSE/CERTIFICATION
One Community Health values the diversity of the people it hires and serves. Diversity at One Community Health means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin,gender identity, sexual orientation or disability. Please provide us with notice if you will require accommodations during the interview process.