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8870 Customer Service Jobs in wilsonville, or

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    Client Intake Coordinator

    Home Instead Senior Care

    710 - 97070, Wilsonville, OR 97070
    0.6 miles
    Full-time

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        Home Instead Senior Care

        710 - 97070, Wilsonville, OR 97070
        0.6 miles
        Full-time
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          Home Instead Senior Care

          710 - 97070, Wilsonville, OR 97070
          0.6 miles
          Full-time

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            Home Instead Senior Care

            710 - 97070, Wilsonville, OR 97070
            0.6 miles
            Full-time

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              • Urgently Hiring

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                Home Instead Senior Care

                710 - 97070, Wilsonville, OR 97070
                0.6 miles
                Full-time
                • Urgently Hiring

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                4.1 miles
                Full-time, Part-time

                  Client Intake Coordinator

                  Home Instead Senior Care
                  710 - 97070, Wilsonville, OR 97070
                  Full-time
                  Wage:20.00 - 22.00
                  Refer friends, get paid!

                  Job Description

                  Client Intake Coordinator

                  Are you looking for a rewarding and meaningful career? Do you enjoy providing excellent customer service, support and care for seniors? We're looking for a Client Intake Coordinator who is capable of meeting with seniors and their families to develop a safe and enjoyable care plan for them to stay in their home. The Client Intake Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members and client/CAREGiverSM introductions. A successful Client Intake Coordinator is driven by a genuine passion for our Seniors and a desire to provide them with exceptional care in their home environment.

                  QUALIFICATIONS:

                  • Required: 2 - 3 Years - Experience in administrative role in Long Term Care/Senior Care setting.
                  • Required: Can navigate windows easily and learn new programs quickly. Must be self-sufficient in handling complex computing tasks, experience with CRM Salesforce is a plus!
                  • Required: Excellent Driving Record and Background Record.
                  • Required: Excellent time management skills that demonstrate ability to find success in a high pace environment
                  • Preferred: 2-3 of consultative sales experience


                  PRIMARY RESPONSIBILITIES

                  • Conduct Service Inquires following lead warming process.
                  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan along with resources for community partners to ensure highest quality of care.
                  • Maintain ongoing communication while following a nurture campaign with potential clients and families who have yet to commit to service.
                  • Work with other team members to coordinate various aspects of a client's care.
                  • Conduct client and CAREGiver introductions
                  • Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and CAREGivers, and referral providers/care providers.
                  • Develop and maintain positive and professional relationships with referral sources in the community.
                  • Excellent Customer Service: You are solution oriented and have a desire to provide seniors with a World-Class experience.
                  • Fast, efficient, and creative in solving problems relating to people and logistics.
                  • Must be extremely flexible and able to "go with the flow" or change direction in a very fast changing environment. Effective Time Management & Organizational skills are a must.
                  • Maintain a high energy level with the ability to multi-task with a high level of accuracy at a very fast pace

                   


                  OUR VISION
                   

                  To Lead by Serving with Integrity and Passion

                  SCHEDULE
                  · Monday- Friday 8am-5pm
                  · On-call as needed

                  BENEFITS PACKAGE
                  *Competitive Base Salary + Bonus
                  *Paid Time Off
                  *401k Retirement plan with Company Match

                  *Use of Company vehicle
                  *Company Health Insurance
                  *Company Paid Life Insurance
                  *Gym membership discount
                  *Personal Cell Phone Discount (Verizon & T-Mobile)
                  *Company Sponsored Cell Phone & IPAD
                  *Personal and Professional on-going training

                  Please submit your resume and cover letter.  In your cover letter please address why you're interested in working in the Senior Industry.

                  Thank you for your interest

                  Home Instead Senior Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Home Instead Senior Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

                  Each Home Instead franchise is independently owned and operated.

                  Posting ID: 581282785Posted: 2020-10-21