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Senior Network Engineer

Altruista Health
Reston, VA 20190
Full-time, Part-time
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Job Description

Job Description

Altruista Health is seeking just the right Senior Network Engineer to join our team as the company grows. We offer an exciting environment in healthcare technology where we currently provide the industry’s largest and most widely adopted care management and population health platform. Our solutions are positively impacting the lives of 70 million American health plan members and we continue to innovate. If you are looking for an inspiring and challenging work culture, we invite you to explore Altruista Health. Headquartered in Reston, Virginia (D.C. area), we offer the following:

  • Competitive compensation
  • High-quality healthcare plan
  • Dental and vision plans
  • FSA and HSA spending accounts
  • 100% company-paid disability and life insurance coverage
  • 401(k) plan with a 4% match and no waiting period
  • Generous PTO and paid holidays
  • Employee assistance program
  • Advocacy program to help navigate the healthcare system
  • State-of-the-art offices with sit/stand desks
  • Employee development and recognition opportunities
  • Corporate social responsibility program


A key member of the Technology Operations Team, the Senior Network Engineer designs, maintains and adjusts the Altruista Health networks to ensure maximum uptime, thorough monitoring, auditing, and the continuous review of network performance and security. This role supports complex networking concepts in support of our GuidingCare® platform. GuidingCare® is a complete care management platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow management tools.


  • Participate in the IT Networking strategy for the organization by overseeing a wide breadth of architectural and engineering initiatives serving Corporate Office, Data Center, and Cloud networking Solutions.
  • Integrate and support complex networking concepts pertaining to the needs of multi-layered computational environment all related to integral hardware, software, and applications components making up critical business services
  • Oversee the diagnosing, troubleshooting, and resolving of hardware, software, or other network and system problems, and replace defective components or redeploy cloud configuration instances when necessary
  • Perform configuration backups and testing of backup restoration
  • Responsible for disaster recovery testing and scenario planning. Ability to perform when needed in the event of a failure requiring restoration of services
  • Responsible for planning, coordinating, and implementing securing appliance and cloud-based networking platforms in support of HITRUST security measures in effort to protect data, software, and hardware
  • Taking the initiative to diagnose of causes of outages and service degradation in an effort to perform corrective or preventive maintenance for fault-tolerant network designs through use of dynamic routing protocols and N+1 hardware redundancy techniques
  • Responsible for working with Internet service providers and Cloud carriers to discuss and resolve complex networking problems beyond the reach of the data center and cloud networking platforms and use fundamental BGP techniques to re-route traffic.
  • Configure and deploy IPSec and Client VPN services on traditional network appliances and cloud network platforms in effort to work with customers to set up IPSec tunnels. The candidate must be able to triage issues by examining VPN protocols related to communication inside and outside of IPSec tunnels in effort to isolate the source of common VPN configuration problems.
  • Establish and deliver reporting based on network-based Key Performance Indicators regarding network health, capacity, and areas to focus on in effort to prioritize and improve upon to report to the business
  • Perform other duties as assigned


  • Bachelor’s Degree in Computer Science, Information Technology or related field required
  • Master’s Degree preferred
  • 7+ years of related work experience with transitional IOS-based hardware platforms and at least 3 years of related engineering and administrative experience with cloud-based virtual appliances or native cloud vendor networking gateways
  • CCNP and/or CISSP certification preferred
  • Proven experience in a working in a network engineering role where, through the development of comprehensive design and administrative process documentation, solutions are successfully transitioned to an administrative team
  • Mastery of LAN/WAN routing and switching, load balancing, and network support
  • Mastery of IPSec and Client VPN connectivity for a complex enterprise
  • Experience with network security, monitoring auditing and forensic response
  • Experience with disaster recovery and high availability support
  • Hands-on experience in configuration development and standardization techniques related to sustaining large implementations related to networking, routing and switching
  • Familiarity with backup and recovery software and methodologies
  • Expert knowledge of Firewall ACL Management, Wireless Concepts, TCP/IP, IPSEC, HTTP(S), SSH, DHCP, 802.1Q,VTP,BGP, OSPF and other industry standard networking protocols at OSI layers 2 through 5
  • Good familiarity with Cisco and/or Juniper networking devices and an understanding of the engineering and administrative nuances between the virtual networking appliances or native networking gateways
  • Hands on experience with working with a major cloud vendor to set up virtual networking appliances or native networking gateways, identify and assign virtual interfaces to these gateways, and create network segments for routing traffic between network segments.
  • Hands on experience working in a DevOps team and building Infrastructure as Code (IaC)
  • Hands on experience with hardening a cloud vendor’s virtual networking appliance or native networking gateway using command syntax to effectively deploy preventative and detective controls at the same level of proficiency of a hardware-based platform.
  • Adequate knowledge in Visio or Gliffy, Word, Excel or equivalent tools used for documentation
  • Ability to be on-call may be requested to work after hours
  • Understanding of network monitoring and auditing tools
  • Expert knowledge of triage capabilities including but not limited to Syslog, debug commands, Wireshark analysis, IPSec and IKE analysis, DNS analysis, ICMP, MTR, required
  • Knowledge of Web Proxies, Cloud-based Web Application Firewalls and DDOS services, and other layer 7 network security platforms is a nice to have.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The tasks will generally be performed in a typical office environment.


While Altruista Health is located in Reston, VA, you may live anywhere in the U.S. Altruista Health has implemented special remote working policies due to COVID-19. These policies are subject to change; however, it is currently expected that this position will work remotely (e.g. from home) full time through June 2021.

Altruista will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Posting ID: 595076296Posted: 2021-03-01