Ensures the safety of guests in and around pool and other water features; responds to inappropriate behavior and emergencies. Essential Functions: 1. Takes primary responsibility for the health, wellbeing and happiness for guests using pool and water features. 2. Recognizes and resolves individual or group behavior issues or problems; ensures pool rules are followed. 3. Provides and supervises entertainment activities for guests participating in the location's pool and water feature activities. 4. Responds to medical emergencies; performs first aid, CPR/AED; stabilizes guest until the arrival of EMS. 5. Maintains cleanliness and neatness of pool equipment and facility. 6. Ensures a pleasant visit for each guest; maintains effective guest relations. 7. Performs special projects delegated by management. 8. Stays updated on latest developments pertinent to the department as well as the location.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Applicants must hold a current First Aid/CPR/AED card. Must be at least 18 years of age. Current required local and/or state professional certification and/or license; proven lifeguard skills; and demonstrated outstanding customer service. Must possess willingness to learn and perform new pool and water feature programs and activities, excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to swim, dive, move, jump, stand and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.