Be on time

Get started on the right foot by showing up on time, every time. If possible, try to hit that sweet spot of arriving 10-15 minutes early so you have time to park, put your stuff away and meet your manager and team.

According to the Professional Conduct Policy, being late will result in one strike. You are expected to call ahead if you’re running late. Failure to do so will result in one additional strike, so if you’re late AND you didn’t call ahead, you’ll earn two strikes total.

If you’re running late, please take the following actions:
  1. Immediately call the manager on duty for your shift, to tell them that you may be late.
    • If no one answers, you can try calling the business.
  2. Then, also, text the Shifts team at 804-220-9725 to say you’re running late to your shift, and tell us whether you’ve been able to warn the business. This keeps us informed.

If the manager asks you not to come in due to your tardiness you will not be paid for that shift, and you will receive one strike for being late.

Meet the manager

When you get to your shift, ask to speak with the manager on duty (their name will be in the shift details) and introduce yourself.

Be positive and proactive

Bring a “can do” attitude and treat others with respect. Always ask what else you can do or if you can pitch in anywhere else.