Customer Service Coordinator

This team member is required to perform many functions within the center, including all functions performed by Customer Service Associate team members. Additionally, this team member will perform functions such as purchasing, scheduling, problem solving, setting up new customer accounts, preparing bank deposits, and directing team members in one or more major function areas, to include Express Services and Computer Services.

RESPONSIBILITIES:
This is a representative list of the general duties and is not intended to be all-inclusive

• Provides customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision
• Takes customer orders, giving pricing information, performs consultative selling to customers, and explains the benefits of digital printing technology to customers
• Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates.

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