General Manager

What do you seek in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all of these together is the difference between a good job and a great career. At IHOP You'll discover a balance between work life and personal life, as well as a wealth of benefits for your health, future, family and happiness.

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple-we found it's the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences...and the strengths these differences create.

If this sounds like the kind of workplace you would enjoy, please apply now!

Responsibilities include:

• Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant’s current operations plan
• Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization
• Managing the restaurant floor, focusing on regular contact with guests.​ Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
• Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas.​
• Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
• Completing all required reports and paperwork accurately and on time.​ Maintaining personnel files with appropriate employment and legal documents.

Qualifications are:

• High school diploma or general education degree (GED) and two to four years related experience and/​or training, or equivalent combination of education and experience.​
• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.​
• Basic computer skills including Email, MS Excel, MS Word is required 

Benefits

• Competitive Pay
• Flexible Hours
• Extensive Training
• Meal Discounts
• Real Advancement Opportunities

What do you seek in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all of these together is the difference between a good job and a great career. At IHOP You'll discover a balance between work life and personal life, as well as a wealth of benefits for your health, future, family and happiness.

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple-we found it's the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences...and the strengths these differences create.

If this sounds like the kind of workplace you would enjoy, please apply now!

General Manager Job Summary

General Managers at IHOP rank as second in command and this position comes with a great responsibility especially in making sure that all standards and policies of the company are being upheld.  We look for experienced managers who can deliver upon request our guest promise of 'Come hungry. Leave happy'. All managers participate in the industry renowned training that IHOP Corp. has become known for as well as our own internal management development program and workshops. Our management team is responsible for all aspects of the restaurant, including guest relations, financial responsibility for the operation, hiring, supervision, training and development of staff, service and quality standards, health and sanitation and ordering of all supplies.

Qualifications

• 2-4 years of restaurant management experience is a must
• High School Disploma or GED
• Ability to speak and read English
• Good communication skills
• Computer literacy
• Available to work days, nights and overnights on weekends

We offer our Managers:

• Competitive salary
• Excellent benefits and profit sharing opportunities.