Breakfast Host/Hostess - Full-time

Operate the functional areas of the Breakfast area, and will serve as the first impression and “face” of the restaurant to all guests. Will assist in service as needed on the floor to maintain a smooth operation, and maintain the guest experience. Will ensure the operational abilities of the Breakfast Area by preparing for, maintaining, and recovering from various activities and functions in the Kitchen.

PRIMARY RESPONSIBILITIES

• Greet and engage guests
• Assist lobby guests by bussing tables, delivering meals, and maintaining the breakfast Buffet area. Keep entrance, breakfast, and kitchen areas clean and well organized.
• Prepare simple dishes, dressings and foods according to directions and Hyatt standards.
• Conducts regular inventory of food and kitchen supplies; orders items as necessary to maintain adequate inventory levels.
• Maintains a “can do” and a “guests first” attitude at all times.
• Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations
• Resolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for service.

QUALIFICATIONS

• Prior food & beverage experience
• “Can do” attitude with a desire to fulfill the needs of the guests
• Schedule flexibility to work early mornings (5am to 11am), weekends, and holidays
• Must be able to read and understand English to comply with functions direction
• Ability lift, pull, or carry items weighing 50 pounds or more
• Prior ServSafe and ABC certifications, a plus

SKILLS:

• Interpersonal skills
• Computer aptitude
• Communication
• Organization
• Customer service orientation

The statements in this position description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job