Scheduling Coordinator

Job Summary:

Under the general supervision of the General Manager/Owner, coordinates and supervises all HR, Scheduling, and Clerical duties within this office.

 

Qualifications:

College Degree preferred. High School diploma or GED and Three to Five years related experience and/or training in a business office environment. (Medical Preferred)

 

Requires proficiency in word processing and computer skills (Office, Excel, Outlook)

 

Must possess and demonstrate excellent communication skills as well as positive professional, business image.

 

Essential Functions:

 

Manages the coordination of overall communication in the office.

 

When necessary, answers the telephone and gives information to caller or routes call to appropriate individual.

 

Coordinates meetings and appointments for office as required.

 

Recruits All Caregivers through online resources, CNA schools and Referral Programs.

 

Processes employment applications, screening, interviewing, reference checking, and new employee orientation according to established guidelines. Coordinates IN Service meetings for Caregivers in Office Quarterly.

 

Administrate SilverChair Online Training with Caregivers and run reports for Management.

 

Processes HR Forms (unemployment/disability claims, child support enforcement, and garnishments).  Manager Caregiver Health Benefits Paperwork.

 

Update and process CNA/CHHA Certifications with State of New Jersey for all caregivers.

Salary 30k Per Year

 

Provide ownership of Teletrack Scheduling System. Keep Customer and Caregiver Profiles up to date.  Manage all work schedules of caregivers, preparing data in system for Accounting Department (Billing & Payroll).

 

Responsible for ordering and maintaining office supplies, forms, and equipment.

 

This job description is not intended to be all-inclusive.  The employee will be expected to perform other reasonable related duties as assigned.

 

Knowledge, Skills, Abilities:

Excellent Interpersonal skills.

A professional and resourceful style with the ability to work independently and is comfortable in a close-knit team-oriented setting

Analytical and problem solving skills

Experience and poise dealing with staff, clients and referral sources

Decision making skills

Effective verbal and listening communication skills

Effective written skills

Attention to detail and high level of accuracy

Time management abilities, Excellent organizational and project management skills

Excellent customer service skills

Honest and trustworthy

Flexibility and willingness to learn and work on different tasks as needed

Demonstrates sound work ethics

Must have an eagerness/ability to identify administrative/procedural challenges and implement solutions

Ability to take initiative and manage multiple tasks and projects at a time

 

*** MUST BE SUPER ORGANIZED AND ABLE TO MULTI TASK.  YOUR CORE RESPONSIBILITY IS SCHEDULING, MANAGING CAREGIVERS FROM HIRE TO FIRE.  YOU MUST BE ABLE TO BUILD RELATIONSHIPS WITH CAREGIVERS AND MANAGE THEIR TIME.  AT TIMES VERY HECTIC SCHEDULING ISSUES (SICK, NO SHOWS) YOU MUST BE ABLE TO FILL IN THOSE ISSUES AND MAKE SURE CLIENT IS RECEIVING QUALITY CARE FROM OUR CAREGIVERS.

 

Working Environment:

 

Small Office Environment with a great management.  Business Attire Required.