Cashier

We have an immediate opening for a Cashier .

Must be able to work various shifts per week.

PURPOSE OF POSITION: To provide excellent customer service through efficient, accurate and quick check out

Core Competencies:
Cashiers must: 

• Speak conversational English
• Anticipate need and suggestively sell in all areas especially breads, drinks, desserts and catering/banquet/FSC options whenever appropriate
• Able to multi-task and work efficiently, effectively, accurately and quickly
• Maintain a positive attitude in accordance with our Attitude of Service and 4-Point Mission of Service
• Provide a professional customer service experience to customers

Essential Job Functions:

• Efficiently, accurately and quickly use a computer monitor to select food items, ring up sales, process electronic or currency payments while maintaining an uninterrupted flow of customer lines
• Follow all cash handling and cashier procedures and all opening and closing cashier checklists including, but not limited to, use of counterfeit pens for 50 and 100 dollar bills and maintaining 360° awareness of surroundings, assigned area and in all directions
• Use basic mathematical skills to count back change
• Politely and professionally communicate with customers while ringing up their order
• Observe food portions and substandard food while ringing up customers and discreetly and professionally report to Team Leader or Manager on Duty.
• Anticipate need and suggestively sell in all areas especially breads, drinks, desserts and catering/banquet/FSC options whenever appropriate
• Clean assigned area using restaurant issued cleaning supplies. Eliminate clutter.
• Anticipate need for support and call for assistance when appropriate.
• Have complete knowledge of food items presented for the day to respond to inquiries, describe new or promotional items, value plates, kid’s plates, etc. 

Other Responsibilities include, but are not limited to:

• Ensure all customers have silverware and inform customers where condiments can be obtained (sweetener, straws, etc.).
• Confirm the food item for customers who have table tents through the Lead Expeditor or customer and ring accordingly.
• Set-up, maintain and properly put away or dispose of impulse items and condiments within your assigned area and other registers. Track and inform management of waste.
• Maintain void/discount and credit card envelopes for cash drawer assigned.
• Maintain attendance in accordance with employee handbook.
• Other duties, tasks and/or projects as assigned.

General Physical Demands for the Position:
Cashiers will regularly stand for long periods of time, type, bend, stoop, turn, lift, talk, walk, walk on uneven ground and may lift up to thirty (30) pounds. Team lift required for anything awkward to carry or over twenty-five (25) pounds.

Resources:
Cashiers provide the last impression for our customers and are expected to leave the customer with a professionally friendly and efficient experience. Below are some references and training materials to assist with providing such an experience. Questions can be addressed to the Shift Supervisor or management on duty.

• Current Plentiful Food Guidelines
• Current Annual Plan including our 4-Point Mission of Service and our Attitude of Service
• Current Job Description for Cashiers
• Cashier Training Kit
• Material Safety Data Sheets (MSDS)
• Department of Health Guidelines

Development Plan/Career Path:
Cashiers are a senior-level hourly position with opportunities for those meeting qualifications to promote into a Team Leader and above.