Heavy Duty Parts Department Manager Job - Full-time / Part-time

Job Id: 178469
Company: NAPA
Full/Part Time: Full-Time
Nearest Major Market: New York, NY, US

Job Description
We are seeking an experienced and hard-working Parts Department Manager to run one of our Integrated Business Solutions (IBS) locations. An IBS location is a parts store that resides inside our customer's place of business.

Specific responsibilities include:

Develop good customer relations and maintains a high level of service to the customer, utilizing all available resources.
Address customer sales/service questions and problems quickly
Insure that proper processes and procedures are utilized so as to minimize inventory shrinkage.
Assure that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
Insure proper maintenance and protection of IBS Store facilities, vehicles, equipment, inventory and other physical assets of the Company.
At all times, uphold the integrity of the Company through appropriate representation.
Adequately maintain, secure and submit all documents and reports required to operate the IBS as requested by the District Manager and IBS customer.
Create a safe work environment and that required HazMat training occurs in a timely fashion. Actively works at minimizing employee time loss due to Worker's Compensation injuries.
Understand, interpret and comply with Company policies consistently and fairly.
Ensure overall cleanliness of the store, stockroom and outside areas.

Qualifications

The ideal IBS Parts Department Manager will have some experience in an automotive parts department, dealership or retail establishment. Additionally, candidates must have knowledge of heavy duty truck parts and equipment. The ideal candidate must also have strength of character with the ability to demonstrate fairness in all customer and employee interactions in order to be considered for the position.
Other requirements include:

High School Diploma or equivalent; technical or college degree is a plus
ASE (P2) parts certification preferred
Experience in heavy parts and service, or paint is a plus
Passion for delivering customer care and building long term relationships
Knowledge of inventory controls, stocking levels and seasonal shifts is a plus
Personal drive, self-motivation and initiative to accomplish business goals
Pre-employment drug screen and background check

Closing Statement
In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 58 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there.

Our 80 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 500,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.

It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.
Genuine Parts Company is an Equal Opportunity Employer M/F/V/H ~SM