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in Newport News, VA

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About this job

We have an immediate opening for a Sales Associate.

Must be able to work various shifts per week.

  • Be authorized to work in the United States.

Requirements

Clothes Mentor is always looking for individuals with amazing customer service skills that also have a passion for fashion. If you are interested in working with a fun group of people, great customers, and working with our ever-changing inventory you are in the right place.

Sales Associate

Responsibilities and Duties:

  • Handles incoming calls or inquiries from prospective customers or clients
  • Assists customers effectively by solving customer disputes
  • Provides customer additional information or explains services
  • Discusses products offered and ensures customer satisfaction
  • Tactfully handles confrontational or stressful interactions with the public
  • Accurately captures customer information

Requirements and Qualifications:

  • Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times.
  • Exerts high degree of energy and drive to meet customer demands.
  • Performs effectively and safely in an environment where there is constant change and minimal direct supervision.
  • Capable of making quick and appropriate decisions.
  • Takes action to meet customer needs.
  • Can anticipate bottlenecks in service and acts to resolve them.
  • Ability to learn quickly.
  • Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner