Weekend On-Call Service Supervisor - Part-time

The Norwood office of Home Instead Senior Care is seeking a Weekend On-Call Service

Supervisor. This individual must be available for weekend on-call supervision, answering all

calls and overseeing client schedule management to provide the highest quality service to

clients.

 

The Weekend On-Call Service Supervisor will work closely with the Staffing Coordinators in the

following way:

--Arrive at the Home Instead Senior Care office by 4:30pm Friday afternoon

--Go over weekend schedule and any trouble spots that might arise with staffing coordinators

--Prepare on-call binder with all schedules and Client and CAREGiver rosters

--Transfer office calls to on-call cellphone

--Return to Home Instead Senior Care office Monday morning by 8:30am to pass on pertinent

information from the weekend, turn in cell phone and drop off on-call binder.

 

During the weekend, supervisor's responsibilities will include but not be limited to:

--Answering all incoming telephone calls and responding to them as needed

--Communicate with CAREGivers and clients regarding scheduling as changes arise

--Take messages and document all calls so office staff can respond if necessary Monday

morning

--Contact backup person when questions arise about clients or CAREGivers that require input

from regular office staff

--Fill in on assignments that come open until a replacement CAREGiver is found

 

Candidate needs to have excellent communication, organization and problem-solving skills.

CNA experience preferred. Also ideal for retired nurses looking for part-time work.

 

Compensation: $150 per weekend