Operation Manager - Full-time

Compensation: Salary $33K-$39K based on experience

Do you want to work in a fun fast paced environment with room for advancement?

 MaidPro, a residential cleaning company located in Merrillville, IN is seeking an Operations Manager with a GREAT attitude, an eye for detail & goal oriented with excellent sales skills. Candidates must be able to work in a fast paced, exciting environment. Our ideal Operations Manager will wear multiple hats, including, but not limited to managing and inspiring employees, providing warm customer service, selling new clients, and performing quality control checks. This position will report directly to the Owner of the company.

Requirements:

Must be available to work 7:30a - 4:30p Monday – Friday

Minimum of two years of experience in a managerial position

Strong interpersonal and public relations skills

Excellent sales abilities

Excellent customer service skills

Excellent communication skills both written and verbal

Good organizational and problem-solving skills

Excellent supervisory and leadership abilities

Must have computer skills (word, excel, outlook)

Office experience a big plus

 

Responsibilities:

Achieve and or exceed all financial goals established for the company; meet and/or exceed sales plans.

Build and develop a team of qualified office and cleaning employees through recruitment, training and development

Handling customer issues regarding cleaning.

Establish, model, and reinforce outstanding customer service

Maintain customer data in the system and perform Sales Estimates and Job Schedules

Daily management of all cleaning employees

Perform interviews of potential cleaners

Manage office training of new cleaners

Manage communication between cleaners and office during the day

Prepare work binders and daily job tickets for the next day

Help conduct daily dispatch of cleaner in the morning

Perform in-field quality assurance checks when needed

Performs other duties as required and assist owner when needed

 

Benefits:

No nights, No holidays, No Weekend (certain Saturday, must be available by phone)

Small Office, family owned and operated. Great to work for!!

Holidays paid after 3 months

Vacation Benefits after 1 year

Bonus and incentives

401K with 100% company match up to 4% employee distribution after 1 year

HOW TO APPLY:
Qualified applicants should email their resume & cover letter for IMMEDIATE consideration! 

 **Do not apply if you do not meet the listed requirements**