Customer Service - Logistics Associate

Spartan, a TrueBlue company specializing in staffing for the manufacturing and logistics industries is committed to creating opportunities for your success. When you join the Spartan team, we’ll lead you through our R-Man Ready process to determine your skills & attributes and place you in a job that matches your preferences.

We are currently seeking an experienced Customer Service/Logistics Representative in Fountain Inn, SC.  Outstanding opportunity – temp to perm position! 

Job Description:   Selected individual will be responsible for serving as primary customer contact for orders, questions and issues related to processing and delivery of manufactured products.

Pay Rate:  $50K per year!  

Shift/Hours:   Mon – Fri

Job Requirements:

• Communicates with customers to meet and exceed their expectations/requirements for delivery, quantities, pricing, etc.
• Resolves product and service problems by clarifying the customer's complaint; determining the cause of any problems; selecting

   and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutions.

• Works with the Scheduler/Planner to expedite in-process orders internally to assure customer satisfaction.
• Maintains customer purchase orders and purchase order files including entry into computer system with correct pricing.
• Processes customer updates as required.
• Performs contract reviews.
• Inputs RFQs, prepares finalized quotations.
• Communicates with department supervisors, management and shipping department to ensure on-time deliveries.
• Maintains customer files with proper documentation and adjustments/updates when necessary.
• Prepares product or service reports by collecting and analyzing customer information.

• Assists with Sales Team in marketing and prospecting.  
• Adherence to Fisher Barton ISO-9001 Quality and Safety Policies as it pertains to job.
• Must be willing to go visit customers when necessary
• Achievement of defined goals and objectives.
• Education: High School Diploma /GED and 3-5 years customer service experience in a manufacturing environment.
• Must possess excellent verbal and written communication skills.
• Must be able to communicate in a professional manner with customers and colleagues.
• Capable of balancing multiple priorities and deadlines.
• Works well with and can analyze problems effectively in a team environment.
• High proficiency in Microsoft Word, Excel, Access and Outlook.
• Capable of learning, understanding and retaining knowledge of manufacturing processes.

• Must be dependable, responsible and self-motivated.

• Monitor customer returns, complaints and feedback.
• Delivery performance.

Ideal Candidates:

• Excellent attendance
• Reliable transportation to get/to from work site
• Adhere to safety standards
  
  

How To Apply:

Email resume to:      7236-br@spartanstaffing.com  or call the office at:  (864) 553-7073 for more information.

Apply online at www.spartanstaffing.com

Spartan is an equal opportunity employer.  We may conduct a formal criminal background check and drug screen prior to placement.

Text SPARTAN to 27697 to receive Work Alerts for jobs you may be interested in!