Customer Care Representative - http://tinyurl.com/AsurionMontana

Apply online today at http://tinyurl.com/AsurionMontana . The Customer Care Representative (CCR) is responsible for supporting the mission of ASURION by providing comprehensive customer service through troubleshooting customers' programming and/or equipment issues, answering customer questions, resolving issues in relation to claims, warranties, servicing products, accurately determining entitlement, and setting up service options. Demonstrates world class customer relations and achieve a high level of quality results in a timely and efficient manner. Minimum 6+ months of recent customer service, retail, or call center experience required. • High level of PC knowledge including familiarity with a Windows XP environment. • Excellent interpersonal, organizational and communication skills (both verbal and written) required. • Strong listening skills, professional telephone manner and ability to deal tactfully and effectively with customers in a fast paced customer focused call center. • Ability to get along with others, accept constructive feedback and exhibit a positive attitude. • Demonstrated passion for excellence with respect to treating and caring for customers. • Ability to work effectively in a team environment. • Strong decision making and analytical abilities. • Ability to work in a fast paced, production environment. • High school diploma or GED required. • Must be flexible to work shifts as required (evenings, weekends, and holidays). • Must be able to pass a background check. • Must be able to pass drug screen. • Must be able to attend all scheduled training classes during the 4-6 week training period. Desired Skills: • PC and technical troubleshooting experience a plus Apply online today at http://tinyurl.com/AsurionMontana