Service Advisor

Service Advisor

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department.

Rush Enterprises is a premier provider of quality products and services to commercial equipment users. We are customer-focused, people-oriented, and financially motivated to deliver excellent outcomes for customers, shareholders, vendors and our people.

We offer a rewarding career with a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Rush Enterprises is always looking for good people to join our team.

Responsibilities

1. Write up customer’s vehicle problems on repair order.
2. Refer to service history, inspect vehicle, and recommend additional needed service.
3. Advise customers on vehicle care and maintenance.
4. Provide a complete and accurate written cost estimate for labor and parts.
5. Establish method of payment and obtain credit approval, if necessary.
6. Check on progress of repairs throughout day and contact customers to obtain authorization regarding any changes before additional work is completed.
7. Review repair orders to ensure work is completed and additional work and authorization is noted. Close repair orders as appropriate.
8. Explain completed work and charges to customers.

Benefits

We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Requirements

Qualifications

• High school diploma or general education degree (GED).
• One year experience.
• Valid commercial driver’s license and insurability.
• Personal computer skills, familiarity with accounting and other software for dealer operations.

Rush Enterprises (NASDAQ: RUSHA & RUSHB) operates the largest network of heavy and medium- duty truck dealerships in North America. Its current truck operations include a network of locations throughout the United States. These dealerships provide an integrated, one-stop sales and service of new and used heavy- and medium-duty trucks and construction equipment, aftermarket parts, service and body shop capabilities, chrome accessories, tires and a wide array of financial services including the financing of truck and equipment sales, insurance products and leasing and rentals.

Rush Enterprises and its Affiliate Companies are Equal Opportunity and Affirmative Action Employers.