Print Production Associate - Legal - Full-time / Part-time

Knowledge of the legal process
- 1-2 years relevant experience resolving customer and equipment printing issues
Able to demonstrate Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications)
- Able to demonstrate basic knowledge of network (e.g., how to add or delete a network printer)
- Able to demonstrate ability to recognize PC to printer connectivity
- Able to demonstrate basic knowledge of Digital Front Ends
- Able to demonstrate functional knowledge of MAC when required by client

Working hours: 1:00pm - 9:00pm Monday - Friday

Perform basic copying, faxing, printing and scanning functions
- Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications
- Pro-actively manage consumables and supplies using the Days Of Supply calculator
- Maintain on-site operator replaceable parts inventory
- Collect equipment meter information and submit for billing purposes
- Perform basic equipment problem diagnosis
- Serve as the primary customer contact for equipment support and service
- Coordinate Move/Add/Change (MAC) process
- Perform Data Entry for activity and asset tracking
- Provide on-going end user training on equipment
- Point of contact for equipment removal and delivery