IT System Analyst - Plymouth, MN

Position Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.

Positions in this function work in the Analysis phase of the System Development cycle and consult with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications from which programs will be written. This function also is intended to include those that also may define business processes.

Primary Responsibilities:

• Solid Organizational skills and focus on accuracy and attention to detail.


• Excellent Analytical, Problem solving and Troubleshooting abilities.


• Self-motivated with the ability to work both independently and in a team environment.


• Provide accurate and timely estimates for tasks


• Provide support and leadership in critical production support issue resolution.


• Support the team for application availability, reliability and stability on a 7 x 24 x 365 basis.


• Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan.


• Work with team and vendor to achieve timely resolution of all production issues meeting or exceeding Service Level Agreements.


• Conduct code review to ensure the work delivered by the team is of high quality standards.


• Work with business to prioritize production issue resolution.


• Work with the Service Manager in process improvement initiatives as directed by the Service Manager.


• Review the work of others.


• Develop innovative approaches.


• Sought out as expert.


• Serve as a leader/ mentor.


• Coordinate with offshore team.


• Company thought leader.


• Functional SME.


• Broad business approach.


• Resource to senior leadership.


• Develop pioneering approaches to emerging industry trends.

Requirements:

• 
  
  Bachelor's Degree.


• 
  
  5+ years of .NET experience.


• 
  
  5+ years of SQL experience on Microsoft SQL server.


• 
  
  5+ years of System Analysis/Development experience.


• 
  
  Understanding of data gathering/analysis.


• 
  
  Knowledge of the Software/System Development life cycle.

Assets:

• Healthcare Industry experience.


• Production Support experience.


• SSIS Package Development experience.


• Information Technology Infrastructure Library (ITIL) experience.


• Enterprise Application Integration (EAI) experience.

UnitedHealth Group IT provides a diverse and comprehensive array of application design and infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise.

Comprised of the Application Services Group, Enterprise Technology Services Group and the IT Business Services Group, UnitedHealth Group IT has over 7,000 internal and external resources across the globe, and offices in California, Connecticut, Minnesota, New Jersey, South Carolina, Wisconsin and India.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.