Stocker/Office Assistant Backup

Act as the point of contact for customers and provide G.R.E.A.T customer service. Stock and price merchandise efficiently and perform other duties, (including cash register duties) as necessary to maximize profitability, while protecting company assets and reducing losses.

Backups the store office including the case room and is the primary contact for the store location and the corporate office. Must demonstrate uncompromising integrity due to the exposure to business related information, sensitive and confidential documents, and information including cash handling.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Follow company work processes to receive, open and unpack cartons and price merchandise.
• Follow the merchandise guide to build merchandise displays and stock merchandise.
• Recover and face merchandise on shelves and restock shelves.
• Ensure store has outstanding housekeeping standards.
• Assist customers by locating merchandise.
• Help foster an environment of teamwork.
• Execute major events and ad set up as directed by Store Manager.
• Provide G.R.E.A.T. customer service.
• Assist with training and development of new sales associates with guidance from Store Manager.
• Comply with all company policies and procedures as outlined in the Standard Operation Procedures manual and Employee Handbook.
• Help maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Perform all duties assigned by the Store Manager.
• Orders and maintains store supplies and completes purchase requisitions.
• Reviews and distributes all store communications.
• Maintains Floral Report.
• Provides information and reports as requested by Store Manager.
• Types/faxes Management schedule to Operations.
• Creates store signage as instructed by Store Manager.

JDA:

• Adds/updates/removes Employee information.
• Makes copies from JDA of Direct Shipping Purchase Orders.
• Maintains Inventory Control by processing received merchandise, damages, and floral design inventory adjustments.
• Checks missing or incorrect Inventory UPCs/SKUs.
• Checks for Ad events.
• Processes freight logs, load sheets, transfer sheets and truck lists.

TIME AND ATTENDANCE:

• Adds/updates/terminates employee information.
• Trains new employees on time clock operation.
• Maintains accurate attendance records and transmits them to Payroll.
• Enters employee work schedules and adjustments into computer.
• Maintains Employee time card reports, processes and exceptions.
• Adds/updates/monitors any paid time off (vacation, bereavement, etc.)
• Transmits payroll/hours information to Corporate Office.
• Completes payroll process including sending timecards to Corporate Office.

SAFETY:

• Completes General Liability reports and faxes to Chief Financial Officer.
• Responsible for completing reports and communicating and storing information related to workplace injuries including First Report of Injury, Accident Investigation report, OSHA 300, and contacting any needed facilities or insurance carriers.

HUMAN RESOURCES:

• Creates/maintains employee personnel file and separate benefit files.
• Responsible for accurately completing and filing all new employee paperwork.
• Processes and files all hourly employee changes, events or transactions.
• Maintains Store Bulletin Boards.
• Distributes paychecks.

CASH ROOM:

• Responsible for all daily cash received and the daily balancing of cash registers and cash reports.
• Maintains security of the cash room area at all times.
• Balances and prepares store deposit funds daily.
• Prepares daily reports including Safe Count, Bank Deposits, Over/Short Log and Post Voids.
• Balances the safe at least twice each day.
• Deposits vending funds.
• Orders change from the bank as needed.
• Prepares cash bags for store registers daily.
• Reconciles petty cash with a manager.
• Processes cash room bundles.
• Processes Audit Envelopes.

KNOWLEDGE and SKILLS:

• Ability to operate office machines such as typewriters, computer, calculator, copy and fax machine.
• Ability to perform mathematical operations such as addition, subtraction, multiplication, division and percentages.
• Knowledge of cash handling procedures including cashier accountability.
• Good organization skills with attention to detail.
• Effective interpersonal skills.
• Effective oral and written communication skills.

WORK EXPERIENCE and/or EDUCATION:

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail and office environment preferred.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

• Constant walking and standing.
• Frequent bending, stooping and kneeling to stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as pricing guns, box cutters, two-wheel dollies and pallet jacks.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 50 pounds.
• Occasional climbing (using ladder).
• Fast-paced environment; moderate noise level.
• Occasionally exposed to outside weather conditions.

COMPETENCIES:

• Aligns motives, values and beliefs with Old Time Pottery, Inc. values and culture.
• Supports ownership by tapping into the potential of others.
• Acts as liaison between the corporate office and store managers.
• Fosters cooperation and collaboration.
• Demonstrates responsiveness and sensitivity to associate needs.
• Applies basic principles of retail (i.e., peak inventories, merchandise flow, etc.)
• Provides continuous attention to development of staff.
• Ensures store compliance to federal labor laws and company policies and procedures.
• Maintains a professional level of confidentiality.
• Recognizes that his/her actions directly impact store performance.
• Ability to perform all cash register functions efficiently and accurately.
• Stocks and maintains merchandise in store, efficiently and safely.
• Maintains an efficient, orderly, clean and safe store.
• Maintains a professional level of confidentiality.

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, legally protected physical or mental disability or any other basis protected under applicable law.

Must be able to work all shifts including evenings, nights & weekends.

MS Office experience required/1 year retail office experience preferred.

This is mainly a Stocker position but will be used in the store office when needed.