Jamba Juice Team Members and Shift Leads

Requirements: • Passion for the Jamba brand and enthusiasm for learning more about Jamba products and nutrition. • Must be a minimum of 16 years of age. • Available to work a minimum of sixteen (16) hours/week AND a minimum of three (3) days. • Beginning – Moderate computer proficiency. • Must be able to lift 30-40 lbs regularly throughout shifts. • Ability to stand, bend, reach and scoop throughout assigned shifts. • Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F. Check out the Fun details about this great job Team Member Job Overview: Team Members are responsible for delivering Jamba’s BOOST Service Standards by being knowledgeable, efficient, and providing an energizing guest experience. Additionally, Team Members should be able to demonstrate a strong understanding of all Jamba product nutritionals and clearly communicate this information to both the guests and store team. Shift Lead Job Overview: A Shift Lead is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of Assistant General Manager and/or General Manager. Shift leads typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jamba Juice policies, procedures and legal requirements. Responsibilities Essential Functions: General •Deliver the ultimate guest service experience and impressions of the Jamba brand. •Able to clearly and concisely communicate Jamba product knowledge and information to all guests. •Responsible for guest product and service standards. •Foster an environment of team work. •Maintain exceptional guest service metric scores. •Follow all company operations policies and procedures. BOOST Service Standards Be Friendly and Fast - Make a great first impression: smile and greet each guest. - Show a sense of urgency and have a drop everything attitude. - Get to know your guests and make them regulars. Offer Great Tasting Products - Become knowledgeable of Jamba’s products and nutritional value to better understand your guest’s needs and make a recommendation. - Deliver a perfect product and a complete order every time. - Offer the Goodness Guarantee. One Team - Work together as ONE team to deliver a great product and outstanding service. - Be in the right place at the right time to keep the order moving. - Respond to directions in an accurate and timely manner. - Say thank you to your fellow team members and make Jamba a fun and uplifting place to work. Show Pride in Your Work - Look sharp and be on time for all scheduled shifts. - Keep the store clean, organized, and looking great. - Follow all Jamba operations policies and procedures. - Operate cash register and handle all cash transactions according to Jamba Cash Handling Policies. - Adhere to all Jamba food safety and security guidelines while maintaining company equipment. - Do your best and strive for excellence in everything you do. Thank Each Guest and Make Their Day! - Invite each guest back to try something new. - Make a memorable connection and send each guest off with a smile. - Make a lasting impression: Do whatever it takes to make the guest’s experience the best. Operations •Execute quality store operations: - Clean blenders, small wares, merchandise and physical plant as necessary. - Must be able to operate food preparation machinery. - Stocking of all supplies. •Respond to directions in an accurate and timely manner. •Adhere to all Jamba food, safety and security guidelines while respecting Jamba property. •Master all station operations of the store. •Successfully complete the Jamba store and company policy trainings.