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in Hermitage, TN
Restaurant Manager - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Hermitage, TN Hermitage, Tennessee |
About this job
Responsibilities include:
Guest Satisfaction:
- Holds the guest as their highest priority and role models exceptional guest service.
- Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
- Ensures Brand standards and systems are executed on their shift.
- Ensure Food Safety standards are adhered to according to Brand and State guidelines.
- Engage and empower team to develop solutions that drive business results.
Employee Satisfaction:
- Promotes a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
- Hire, train and develop the right people and plan staffing levels to meet guest and business needs.
- Continuously learn while passing on knowledge and skills to help others develop and grow.
- Hold themselves and team accountable for responsibilities and results.
Shareholder Satisfaction:
- Drives sales through effective execution of restaurant standards and marketing initiatives.
- Delegate and lead processes to control labor costs, food costs and cash.
- Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
- Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals.
Critical Skills and Competencies:
- Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
- Passion for Results – set compelling targets and deliver on commitments.
- Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
- Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
- Problem Solving and Decision Making – identify and analyze problems, explore various alternatives and use sound business judgment to take decisive action.
- Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively.
Previous restaurant management experience will be a plus.
Benefits include:
- Competitive Pay (salary with monthly bonus)
- FREE Food
- In-House Training and Development
- Advancement Opportunities