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Hours Full-time
Location San Jose, CA
San Jose, California

About this job

Posting Job Title:Sr. Unix Systems Engineer
Requisition #: 152918BR
Posting Location: San Jose, CA, US
Alternative Locations: United States - Massachusetts - Andover;;
Area of Interest:Information Technology Services
Position Type: Full Time

Posting Job Description

Sr. Unix Systems EngineerLocation: San Jose CA or Andover MA

Candidate must be a US CitizenNaviSite, A Time Warner Cable Company, is the premier provider of complex hosting, application management, and managed Cloud services for the enterprise market. It provides customized and scalable solutions, leveraging its industry leading hosting infrastructure; full suite of managed services; and custom and packaged application life cycle management expertise. More than 1,500 customers depend on NaviSite for customized solutions delivered through its global footprint, comprised of state-of-the-art data centers supported by approximately 650 professionals. For more information, please visit www.navisite.com .Job SummaryResponsible for providing daily technical support for customer issues as identified in the Remedy Call Management System and will " own " the problem through resolution.
Respond to remedy tickets in an expedient manner, providing clear and informative status entries, resolution entries and quality assurance closure with the customer. Will work to identify the root cause of any customer issue and strive to incorporate solutions that are correct, with zero rework. Provide leadership and mentoring pertaining to customer relations, technical expertise, effective communication and teamwork.
Responsibilities:
- Maintaining a UNIX based server environment and SAN storage. Some key responsibilities include.
-Maintain and support Oracle T5 SuperCluster and platform technologies for customer driven activities. --Support Solaris OS environments running in a virtualized deployment using Oracle ' s Virtualization
technologies (OVMs) Implement and maintain Solaris OS Cluster, Oracle Exadata Storage, Exalogic Elastic Cloud and Oracle Enterprise Manager Ops Center
-- Quickly respond to all Remedy tickets with meaningful status entries, resolution descriptions and closure updates.-Communicate with customers from problem identification through problem resolution on a regular interval and in a manner appropriate for the customer.-Continuously work to improve MTTR through documentation, resource improvements and teamwork Work change window events around NaviSite ' s Data Center procedures-Work with other operational support teams to improve processes Required to participate in on-call rotationRequired Experience:
3 to 5 years experience with UNIX /Linux operating systems and services, especially Solaris 10/11, Oracle VMs, Solaris Zones (Containers) and Sun Clustering
Highly Skilled in:
-Hardware: Oracle T5 and T5 Supercluster, Sun Servers (Entry and Mid range SunFire servers (T2000, T4, T5 and M3000), Sun AMD x86 machines running, HP Servers (HP9000- K, L and N Class servers Expert in implementing and supporting Solaris 10 and 11 Operating Systems- Experienced in Virtual server environments, primarily Oracle OVM with exposure to VMware and Xen beneficial Experienced in Sun(Oracle) Clustering Technologies Experienced in Solaris LVM and ZFS file-systems-Excellent troubleshooting skills around UNIX file systems, tcp connectivity, networking and application integration UNIX OS Security best practices-Crash Dump Analysis Monitoring performance, raising concerns related to performance and resolving OS related Performance Issues by OS tuning and making hardware scaling recommendations- Basic backup Administration such as Veritas Netbackup and HP Data Protector Monitoring Tools such as Nagios, BMC Patrol and native SNMP Agents- Production support of PeopleSoft customers running Oracle database servers on Linux/ HP-UX Strong network background - Infiniband, Solaris IPMP, VLAN, TCP/IP methodology
-- Strong Solaris 10 and 11 knowledge - Provisioning, Domains, Zones (ROOT Complex) as well as OS configuration and administration
- Strong knowledge of Oracle 12c Cloud Control AND OpsCenter - - -Knowledge to configure and support ASR as it relates to Oracle Engineered Systems

Certifications (Desirable)
Sun Certified System Administrator,
Sun Certified Network Administrator

CB: 07/15/14 Navitbot

FCC Unit_TWC: NAVIS
Controlling Establishment ID: 00808 - San Jose Zanker Rd

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.