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in Richmond, VA
Kitchen Director
Hours | Full-time, Part-time |
---|---|
Location | 9100 W Broad St. Richmond, Virginia |
About this job
We have a full-time/part-time opening for a Kitchen Director.
Must be able to work various shifts per week.
- Must have a high school diploma or equivalent.
Wage: Competitive
Requirements
Kitchen Director
Job Description
Reports to: General Manager and Operator
Position status: Non-exempt
Beginning Salary: Negotiable based on experience
Position Purpose:
As champion of Food Quality and Safety the Kitchen Operations Manager’s mission is to create a loyal and growing customer base by providing the best customer experience. By utilizing quality requirements and systems they will provide the best Chick-Fil-A products in Richmond through speed of service, temperature of food and portion size. They provide a positive influence on all those that come into contact with our organization. Inspire the team to promote a quality, fast, clean and caring environment.
Roles and Responsibilities (the order in which they will be trained and implemented):
Product Knowledge
- Knows fully and executes properly all policies in the Tuckernuck Plaza Chick-fil-A Restaurant Employee Policy Manual
- Works position when scheduled
- Understands kitchen cleaning standards
- Knows fully and can perform correctly all procedures for kitchen
- Develops and makes improvements to kitchen processes and procedures
- Knows and implements TCFA standards for quality of food, customer service, service speed, attentiveness to details, among others in the kitchen environment.
Operations
- Product Quality and holding
- Food Safety
- Food Cost Control
- Waste Tracking
- Equipment maintenance
- Achieve business and organization goals, visions and objectives
Management
- Developing Relationships and caring for their team members
- Overseeing kitchen operations
Leadership – Developing Others
- Hiring of Kitchen Staff – Involved in employee selection, career development, succession planning and periodic training
- Training Certified Trainers of BOH Staff
- Auditing and Review: They are responsible for the performance of the BOH employees, making sure that the employees complete their duties in a timely and accurate manner.
- Development of team leaders and other team members
- Re-training coordination with Unit Training Coordinator
Desired Characteristics (traits and behavior needed to perform job tasks with excellence and reflecting the values of your company):
- High standards and practices for personal and surrounding environment cleanliness and sanitation
- Positive attitude and constructive approach to challenging situations
- Eye for detail
- Process-oriented
- Teacher/Model/Mentor
- Effective at empowering and encouraging others
- Demonstrates initiative-taking, action-minded, and purposeful behavior
- Seeks roles of responsibility
- Good problem-solving, decision-making, and conflict resolution skills
- People person – good at relationship building
- Great communication skills
- Active listener
- Asks clarifying questions
- Delivers clear directions, instructions, guidance
- Effective organizational skills- keep track of multiple tasks, situations, people, etc.
- Ability to work under pressure with speed and accuracy
- Ability to work well within self-directed atmosphere yet work effectively with team members as needed to achieve desired outcomes/goals
- Continual learner
Abilities Required (training, education, certifications, methods of task implementation):
- Leadership abilities
- Experience working with kitchen operations
- Understanding of overall restaurant processes and procedures
- Ability to apply employee management strategies to ensure efficiency
- Knowledge of all food preparation procedures
- Knowledge of all cleaning procedures
Physical Requirements:
- Ability to lift at least 15 lbs
- Ability to stand and move around at a steady pace a minimum of four hours at a time
You must be hard-working, team-oriented, friendly, honest and have great customer skills.
Job Benefits
- Flexible Hours...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends.
- College Scholarships...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
- Competitive Pay...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Friendly Place to Work...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.
- Opportunity for advancement!