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Convenience Store/Truck Stop Manager - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 140 Daniel Webster Highway Merrimack, New Hampshire |
About this job
Exciting Store Manager Opportunity in Merrimack, NH
Are you looking for an exciting opportunity to join a fast paced, always busy and demanding Convenience Store/Gas/Truck Stop location? Are you looking to manage a strong team and grow sales at one of our highest volume stores located in Merrimack, NH?
Our retail store managers coach and develop the store team that delivers Energy North Group's promise to every customer - "excellent pricing, the most friendly and helpful employees, and meticulously clean, inviting stores."
Energy North Group promotes Quality, Consistency, and Cleanliness throughout our organization. We offer the finest products and have teamed up with several of the best business partners such as Dunkin Donuts, Subway, and Quiznos.
We are sincerely committed to the idea that our greatest asset is our people. We strive to ensure all employees receive proper training, recognition for a job well done, and advancement opportunities.
Working as a Store Manager, you will develop and lead a professional retail associate team to ensure achievement of operational goals and 100% customer satisfaction. You will supervise the overall daily operation of the store including hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations.
Specific Responsibilities:
Customer Satisfaction:
1. Resolves all customer concerns, complaints or requests in a timely manner.
2. Seeks advice when limits of authority are unclear.
3. Provides a clean, well-stocked store in a friendly, inviting atmosphere.
Personnel:
1. Interview and hire store employees within the strict adherence of all state and federal laws.
2. Train new employees according to the guidelines set forth by the company.
3. Continuous training and development of all employees to maximize skills and foster career growth.
4. Communicates and enforces strict compliance on the company's policy and procedures for all employees. Follows corrective action as directed by the District Manager, or policy requirements.
5. Accessible to all employees to discuss issues.
Merchandising and Promotions:
1. Execute all aspects of the company's promotions, as communicated by the Operations Manager.
2. Pricing policies are strictly adhered to including company and vendor supplied signage. Pricing discrepancies are promptly reported to the Pricebook Manager.
3. Authorized Plan-o-grams are kept up-to-date
4. Sufficient stock is on-hand to satisfy seasonal trends and maximize customer satisfaction.
Labor Productivity:
1. Prepares labor schedule in alignment with authorized hours.
2. Ensures employees are properly paid for time worked.
3. Delegates work responsibilities for all employees. Communicates expectations and follows-up on results.
Store Operations:
1. Responsible for re-stocking and ordering products with authorized business partners.
2. Reports any damages to equipment or property to the Operations Manager.
3. Coordination of daily operations to provide a controlled, organized environment at all times.
Food Safety:
1. Store managers must keep food safe at all times.
2. Food is to be kept at the required temperatures and within the freshness timelines.
3. Store Managers are required to train all employees on properly managing safe food.
Loss Prevention and Safety:
1. Strict adherence to Vendor Check-in Policies
2. Complies with Loss Prevention methods such as video review, sales discrepancies and employee behavior.
3. Trains employees on safety practices such as robbery deterrence, store conditions, fuel emergencies and the importance of proper lighting.
Required Skills:
1. Strong people skills to motivate others.
2. Proven capabilities in solving business challenges.
3. Ability to set priorities and complete tasks.
4. Results-orientated with a willingness to take responsibility and initiative.
5. Enthusiastic, self-starter, with a high level of confidence and positive outlook.
Job Environment:
While performing the duties of this job, the employee is regularly required to stand, reach and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.
Energy North provides a competetive salary and benefit package including medical/dental insurance, short and long term disability, 401k, paid vacation, paid holidays, and more.
Are you looking for an exciting opportunity to join a fast paced, always busy and demanding Convenience Store/Gas/Truck Stop location? Are you looking to manage a strong team and grow sales at one of our highest volume stores located in Merrimack, NH?
Our retail store managers coach and develop the store team that delivers Energy North Group's promise to every customer - "excellent pricing, the most friendly and helpful employees, and meticulously clean, inviting stores."
Energy North Group promotes Quality, Consistency, and Cleanliness throughout our organization. We offer the finest products and have teamed up with several of the best business partners such as Dunkin Donuts, Subway, and Quiznos.
We are sincerely committed to the idea that our greatest asset is our people. We strive to ensure all employees receive proper training, recognition for a job well done, and advancement opportunities.
Working as a Store Manager, you will develop and lead a professional retail associate team to ensure achievement of operational goals and 100% customer satisfaction. You will supervise the overall daily operation of the store including hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations.
Specific Responsibilities:
Customer Satisfaction:
1. Resolves all customer concerns, complaints or requests in a timely manner.
2. Seeks advice when limits of authority are unclear.
3. Provides a clean, well-stocked store in a friendly, inviting atmosphere.
Personnel:
1. Interview and hire store employees within the strict adherence of all state and federal laws.
2. Train new employees according to the guidelines set forth by the company.
3. Continuous training and development of all employees to maximize skills and foster career growth.
4. Communicates and enforces strict compliance on the company's policy and procedures for all employees. Follows corrective action as directed by the District Manager, or policy requirements.
5. Accessible to all employees to discuss issues.
Merchandising and Promotions:
1. Execute all aspects of the company's promotions, as communicated by the Operations Manager.
2. Pricing policies are strictly adhered to including company and vendor supplied signage. Pricing discrepancies are promptly reported to the Pricebook Manager.
3. Authorized Plan-o-grams are kept up-to-date
4. Sufficient stock is on-hand to satisfy seasonal trends and maximize customer satisfaction.
Labor Productivity:
1. Prepares labor schedule in alignment with authorized hours.
2. Ensures employees are properly paid for time worked.
3. Delegates work responsibilities for all employees. Communicates expectations and follows-up on results.
Store Operations:
1. Responsible for re-stocking and ordering products with authorized business partners.
2. Reports any damages to equipment or property to the Operations Manager.
3. Coordination of daily operations to provide a controlled, organized environment at all times.
Food Safety:
1. Store managers must keep food safe at all times.
2. Food is to be kept at the required temperatures and within the freshness timelines.
3. Store Managers are required to train all employees on properly managing safe food.
Loss Prevention and Safety:
1. Strict adherence to Vendor Check-in Policies
2. Complies with Loss Prevention methods such as video review, sales discrepancies and employee behavior.
3. Trains employees on safety practices such as robbery deterrence, store conditions, fuel emergencies and the importance of proper lighting.
Required Skills:
1. Strong people skills to motivate others.
2. Proven capabilities in solving business challenges.
3. Ability to set priorities and complete tasks.
4. Results-orientated with a willingness to take responsibility and initiative.
5. Enthusiastic, self-starter, with a high level of confidence and positive outlook.
Job Environment:
While performing the duties of this job, the employee is regularly required to stand, reach and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.
Energy North provides a competetive salary and benefit package including medical/dental insurance, short and long term disability, 401k, paid vacation, paid holidays, and more.
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