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Patient Care Coordinator - Norcross, GA
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Norcross, GA Norcross, Georgia |
About this job
Position Description:
Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic. Roles may vary based on the size of the clinic(s).
You will be reporting to a clinician. The clinician has another team of NPs and RNs that report to him/her as well. This will form your team. The goal of the team is to have every single patient in the network seen and assessed by an NP (team of 7 NPs). You will be doing the outreach in collaboration with the RN's to make sure that all visits are scheduled. There will be established identified metrics for the amount of calls that need to be made per day. Identified needs are handed from RNs to NPs or you (PCC) depending on the level of the need. You will be in charge of patient care follow up when a need is assigned.
Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic. Roles may vary based on the size of the clinic(s).
You will be reporting to a clinician. The clinician has another team of NPs and RNs that report to him/her as well. This will form your team. The goal of the team is to have every single patient in the network seen and assessed by an NP (team of 7 NPs). You will be doing the outreach in collaboration with the RN's to make sure that all visits are scheduled. There will be established identified metrics for the amount of calls that need to be made per day. Identified needs are handed from RNs to NPs or you (PCC) depending on the level of the need. You will be in charge of patient care follow up when a need is assigned.
Requirements
Required Qualifications:
UnitedHealth Group is working to create the health care system of tomorrow.
Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.
Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
- HS Diploma/GED
- 1+ years of experience using the telephone and a computer as the primary instruments to perform the job duties
- Basic computer skills
- 1+ years of customer service experience
Preferred Qualifications:
- Patient care or patient support experience
- Data entry experience
Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.
Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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