Catering Events Manager

The NorthPointe Hotel and Conference Center located in Lewis Center is seeking an experienced Catering Events Manager to join their team. Candidates must have previous experience in hotel and/or conference center food and beverage operations. This position will oversee the operations of all catered events. They will also assist with detailing catering events booked by the Director of Catering and Catering Sales Manager, on occasion. Flexible availability is essential within this role.

PRIMARY RESPONSIBILITIES:

• Provide scheduling of Conference Center set-up employees, Catering Servers, Catering Bartenders and Catering Captains on a weekly basis.
• Supervise daily Food and Beverage operations for all catered events while directing the service team during catered events.
• Acts as the property MOD (Manager On Duty) during shifts when needed.
• Complete payroll on a bi-weekly basis for employees assigned to the position.
• Coordinate all training of current employees and new hire employees on specific job duties.
• Inspect all work area’s and all employee’s performance and conducts performance reviews as needed.
• Collaborate with other Department Managers on organization of storage areas on property.
• Develop and assure the proper execution of the schedule.
• Conducts inventory of china, glass, silver, linen and catering equipment on a quarterly basis.
• Actively participate in the recruitment of open positions.
• Comply with all company rules and regulations for safe and effective operations.
• Perform all accountabilities in a timely and efficient manner including but not limited to inventories, banquet checks, payroll, scheduling.
• Assists Food and Beverage Director as necessary.
• Create and distribute banquet event orders and distribute change orders.
• Follow-up with clients regarding final guarantees, room setup and other catering details.
• Provide vendor coordination for upcoming functions.
• Work with kitchen staff to plan and create menus for clients.
• Filing & creation of diagrams.
• Manage and update client information in Delphi and guest files.
• Handle site visits in the absence of a Catering Manager.
• Handle client taste tests.
• Act as liaison between Catering Sales and the Operations Team by disseminating appropriate information as it relates to the meeting and/or event.
• Maintain strong client relations and ensure that meeting/event specifications are communicated and executed for a successful meeting experience.
• Greet clients during their event and make sure that expectations are being met.
• Assist with the preparation and execution of Bridal Shows.
• Equipment and Design Rental.
• Vendor Referral Relationship Building (pre and post event).
• Additional duties as assigned.

Our attractive compensation package includes medical, dental, Life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

NorthPointe is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug-Free Workplace/EOE.

• Outstanding organizational skills.
• Attention to detail.
• Clear and concise written and verbal communication skills.
• Advanced knowledge of Food and Beverage operations, presentations, preparations.
• Knowledge of operational equipment.
• Excellent customer service skills.
• Leadership skills.
• Knowledge of hotel and/or conference center Food and Beverage operations.
• Professional, assertive and positive with a proven ability to develop and lead in a team environment.
• The ability to work in a high-pressure, fast-paced environment and adjust quickly to changing priorities.
• Must possess computer literacy skills, i.e. Windows –based (MS Word,Excel and PowerPoint).
• Knowledge of Delphi (Property Management System) preferred, but not required.

• Experience in hotel and/or conference center food and beverage operations.
• Some experience in a supervisory role in a hotel and/or conference center food and beverage operation.