Senior Collections - Follow Up Representative - Rancho Cordova, CA

Position Description:

Health
care isn't just changing.  It's growing more complex every day.  ICD10
replaces ICD9.  Affordable Care adds new challenges and financial
constraints.  Where does it all lead?   Hospitals and health care
organizations continue to adapt, and we are vital part of their
evolution.  And that's what fueled these exciting new opportunities.  

Who
are we?  Optum360.  We're a dynamic new partnership formed by Dignity
Health and Optum to combine our unique expertise.  As part of the
growing family of UnitedHealth Group, we'll leverage our compassion, our
talent, our resources and experience to bring financial clarity and a
full suite of revenue management services to health care providers
nationwide.  

If
you're looking for a better place to use your passion, your ideas and
your desire to drive change, this is the place to be.  It's an
opportunity to do your life's best work. 

Welcome
to one of the toughest and most fulfilling ways to help people,
including yourself. We offer the latest tools, most intensive training
program in the industry and nearly limitless opportunities for
advancement. Join us and start doing your life's best work.

Primary
Responsibilities:

• Contact customers to determine
  reason for payment delinquency

• Negotiate and advise on collection
  of overdue bills and take appropriate action to recover overdue payments

• Handle unresolved inquiries/ issues

• Responsible for developing,
  implementing, maintaining and managing organization policies on collection
  practices

• May work with outside legal counsel
  and/ or outside agencies in more complex collection cases

• Moderate work experience within own
  function

• Some work is completed without
  established procedures

• Basic tasks are completed without
  review by others

• Supervision/ guidance are required
  for higher level tasks