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in Ontario, CA

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Hours Full-time, Part-time
Location Ontario, CA
Ontario, California

About this job

Careers at OptumHealth. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen.

For over 18 years, North American Medical Management, California, Inc. (NAMM California) has been an innovator in healthcare with a track record for quality, financial stability, extraordinary services and integrated medical management programs.   

 

NAMM California and OptumHealth share a common goal of bringing patients, physicians, hospitals and payers closer together in the mission to increase the quality, efficiency and affordability of care. NAMM California develops and manages provider networks, offering a full range of services to assist physicians and other providers in supporting patient care coordination and their managed care business operations.

 

If you are passionate about helping others and improving the lives of our Members, then we have a job for you!

 

As a part of our continued growth we are searching for a new RN Complex Case Manager to join our team...

 

 

Duties of the Complex Case Manager include:

 


  • Takes in-bound calls and places out-bound calls as dictated by consumer and business needs

  • Provides health education and coaches consumers on treatment alternatives to assist them in making informed decisions about healthcare choices

  • Supports consumers in selection of best physician and facility to maximize access, quality, and to manage healthcare costs

  • Coordinates services and referrals to health programs

  • Prepares individuals for physician visits and assesses and triages immediate health concerns

  • Manages utilization through patient education

  • Identifies problems or gaps in care offering opportunity for intervention

  • Assists members in sorting through their benefits and making choices

  • Visiting local area Medical Offices on a monthly basis

Requirements

Basic Qualifications:


  • Current and unrestricted RN license in California

  • 2 or more years of Case Management experience: Complex cases, Disease Management or Special Needs Patients

  • Excellent written and verbal communication skills

  • Proficiency in Microsoft Office: Outlook, Word, Excel & PowerPoint


Preferred Assets: 



  • Certified Case Manager (CCM)

  • Managed Care work experience

  • Previous Telephonic Case Management experience

  • Bilingual in Spanish

  • BSN degree

 

At OptumHealth we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.SM




Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.