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in Reston, VA

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Hours Full-time, Part-time
Location Reston, VA
Reston, Virginia

About this job

Careers at UnitedHealth Group are anything but ordinary. We push ourselves and each other to find smarter solutions. The result is a culture of performance that's driving the health care industry forward. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Join us. And start doing your life's best work.

 

Executive Director – Hospice

 

The Hospice Executive Director is responsible for the overall management and direction of services including:

 

Operational organization planning and budgeting to assure the availability and provision of care and services.

Ensuring organizational compliance with legal, regulatory and accreditation requirements.

Evaluating Hospice services and personnel using measurable outcomes and objectives.

Provides leadership for conflict and complaint management resolution at the site.

Ensuring adequate and appropriate staffing.

Monitoring service utilization to ensure delivery of comprehensive care.

Ensuring services provided by other agencies are authorized by hospice.

Monitoring operational progress toward accomplishing operational and strategic goals.

Ensuring appropriate data collection and regular, complete reports are received by the governing body

Ensuring collaboration with agencies and vendors for effective management of services.

 

EXPANDS REVENUE / CONTAINS COSTS:

Develops, implements and maintains key contractual relationships with SNF, hospitals, ALF, physicians and other healthcare organizations, in accordance with state and federal law, to accomplish overall company business plans and yearly revenue budgets; establishes on-going relationships with other key officials of contracting entities.

Supervises the admissions functions and processes and works collaboratively with the Director of Business Development to ensure consistency in efforts to achieve admissions goals.

Supervises the day-to-day operation and administrative function of the hospice program including, but not limited to: Financial Management (Implements an effective budget and accounting system); Employment process; Quality Assurance/Quality Improvement; Payroll

 

COMMUNITY REPRESENTATION

Represents the company as the official spokesperson within the community; manages public relations; generates and responds to all opportunities for medical requests in coordination with the corporate communication department, assures the handling/resolution of any complaints from patients, families or the public.

Representing the organization to other groups, organizations and the general public.

Regularly visits LTC facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness.

Oversees the Volunteer Program through the Volunteer Coordinator.

Oversees the Bereavement Program through the Bereavement Coordinator.

 

QUALITY IMPROVEMENT

Provides leadership for the organizational Quality Assurance and Performance Improvement (QAPI) program.

Adheres to policies, procedures, and standard operating procedures.

Participates in quality improvement reviews and evaluations of clinical services.

Ensures clinical records and all interdisciplinary team activities are accurate, complete and meet required standards in accordance with policy.

Assists with surveys and requests from regulatory bodies and intermediaries.

Continually assesses and evaluates hospice services, patient outcomes, family / patient satisfaction, cost of services, LOS and operational effectiveness to ensure optimal care delivery.

 

Requirements

The Hospice Executive Director is a health care / nursing home/ human service professional with at least two years of Hospice Experience.

P&L Experience

2 years of experience in a hospice program with an ADC of over 150.   

Five years previous managerial experience preferred.

Bachelor's degree in business or related health required.

Must possess education and experience required by the Hospice's Governing Body.

Reliable transportation.

Excellent verbal and written communication skills.

Proficient in computer business skills.
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UnitedHealth Group is working to create the health care system of tomorrow.



Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.



Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.



Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.



Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.