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est. per hour
Fraud Detections
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Salt Lake City, UT Salt Lake City, Utah |
About this job
Researches and analyzes account activity using various resources and tools to detect potential fraud activity and take the appropriate action. Identifies potential fraud trends and communicates to team and management. Contacts customers and vendors to verify legitimate transactions/information. Maintains customer follow-up with in time frames. Receives inbound calls regarding fraud and dispute related issues. May assist in ongoing production and work flow improvement efforts and participate in small projects.
- Ability to effectively communicate utilizing oral and written communication skills to interact with - customers and co-workers
- Proven success in problem analysis and resolution
- Proficient attention to detail and organizational skills required
- Ability to work effectively with a team environment
- Demonstrated ability to be highly accurate
- Ability to multi-task and work in a deadline driven environment
Performance Expectations
Candidate will be reviewing fraud queues all day looking for fraud trends and patterns around the world and emailing program administrators to validate charges on the commercial credit card. The candidate needs to be able to review history on a card and make decision based on what they see. They have to work fast and be highly accurate.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
- Ability to effectively communicate utilizing oral and written communication skills to interact with - customers and co-workers
- Proven success in problem analysis and resolution
- Proficient attention to detail and organizational skills required
- Ability to work effectively with a team environment
- Demonstrated ability to be highly accurate
- Ability to multi-task and work in a deadline driven environment
Performance Expectations
Candidate will be reviewing fraud queues all day looking for fraud trends and patterns around the world and emailing program administrators to validate charges on the commercial credit card. The candidate needs to be able to review history on a card and make decision based on what they see. They have to work fast and be highly accurate.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Requirements
FRAUD INVESTIGATION, CUSTOMER SERVICE
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