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Customer Service Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Minneapolis, MN Minneapolis, Minnesota |
About this job
A well known area medical center is looking for 8 candidates for a call center customer service position. Of these 8 positions we are requiring 5 to be Spanish-English Bi-Lingual. Duties will include fielding patient calls and scheduling appointments, and entering patient information. Calls will be broken down as follows; 95% inbound and 5% outbound. Experience in scheduling, specifically urology, dental, surgery, and psychology, patients is preferred.
Must Haves:
1) 2+ years of high volume customer service experience within the medical field
2) Knowledge of medical terminology
3) MUST be able to type at least 30 WPM
4) MUST be able to pass our Spanish/Enlgish Bi-Lingual test
Preferred Skills:
1) Epic experience
2) Scheduling/Registration experience
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Must Haves:
1) 2+ years of high volume customer service experience within the medical field
2) Knowledge of medical terminology
3) MUST be able to type at least 30 WPM
4) MUST be able to pass our Spanish/Enlgish Bi-Lingual test
Preferred Skills:
1) Epic experience
2) Scheduling/Registration experience
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Requirements
BI-LINGUAL, CALL CENTER CUSTOMER SERVICE, HEALTHCARE
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