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Customer Service Rep.
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Bingen, WA Bingen, Washington |
About this job
Aerotek Professional Services is hiring a CSR to assist our client in Bingen, WA. This person will be responsible for assisting the help desk team with written and phone inquiries.
Primary Duties & Responsibilities:
-Respond to telephone calls, instant messages, email, and personnel requests for technical support.
-Document, track, and monitor all support tickets to ensure a timely resolution.
-Performs a variety of general administrative/office activities.
-Follow up on closed support tickets to ensure customer satisfaction.
-Recommend and schedule repairs with technicians.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Primary Duties & Responsibilities:
-Respond to telephone calls, instant messages, email, and personnel requests for technical support.
-Document, track, and monitor all support tickets to ensure a timely resolution.
-Performs a variety of general administrative/office activities.
-Follow up on closed support tickets to ensure customer satisfaction.
-Recommend and schedule repairs with technicians.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Requirements
Customer Service-Uncategorized
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