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in Muncie, IN
Tax Support Agents Needed Today! - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Muncie, IN Muncie, Indiana |
About this job
Manpower is currently hiring Tax Support Agents!!!
If you want the flexibility to provide expert tax advice remotely while having the backing and support of a nationwide team of tax professionals that is second-to-none, you'll love being a part of this project!!
Training will be held in Daleville, IN and may include positions within a specific location or possible work at home opportunities.
This is a long term (year long) customer facing position providing Tax Support to Customers. In this role, you will:
- help customers who are working on their tax return with product inquiries, as well as with tax questions and calculations.
- apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
- interact with customers utilizing strong written and verbal skills as well as deep customer empathy.
If you can deliver a WOW customer experience and have the credentials that prove you're a tax pro, apply now!
ESSENTIAL SKILLS:
- College degree preferred. The ideal candidate will have a background in business, finance, accounting, or tax.
- Basic knowledge of tax laws and tax concepts.
- Some experience preparing federal and state returns for individuals (1040)
- Some experience providing support in a call center environment
- Internship with a tax preparation firm a plus
- Critical thinking, problem solving
- Persistence and determination
If this job description fits you and you are interested in this position apply today!
Manpower is an Equal Opportunity Employer!