Guest Room Attendant

Residence Inn

Bronx, NY

Job Description

Job Title:     Guest Room Attendant

Department:     Housekeeping

Reports to:     Executive Housekeeper

Position Summary:

Maintains cleanliness standards for all hotel guest rooms and/or other assigned areas in a timely and organized manner to ensure guest satisfaction.

Primary Responsibilities:

• Cleans and services assigned guest rooms in a timely and organized manner according to Marriott and Meyer Jabara Hotel standards.
• Notifies supervisor when service is complete so rooms may be sold or occupied.
• Reports needed repairs according to procedures to supervisor and/or maintenance.
• Reposts any room unable to be services to supervisor according to hotel policy.
• Responds to housekeeping requests from guests and management in a timely and efficient manner.
• Keeps linen cart neat and organized according to standards.
• Reports lost and found articles to supervisor.

Skills:

• Self-starting, even tempered personality with the ability to get along with others and function under pressure.
• Ability to communicate effectively both verbally and in writing.
• Required to work weekends and holidays.
• Ability to satisfy guest needs.
• Must be able to meet standards of appearance.
• Must have reliable transportation to and from work.

Physical Job Requirements:

• Frequent lifting, pushing, pulling and carrying of supplies and linens.
• Frequent bending and kneeling required