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Hours Full-time, Part-time
Location Spokane, WA
Spokane, Washington

About this job


Join Pitney Bowes as a Major Account Manager


Impact

As a Major Account Manager (MAM) you will be responsible for growing Pitney Bowes market share in the mid-tier mailing market segment in an assigned geographic area. Also, the MAM will act as a consultant to customers offering solutions for the efficient preparation and management of documents, packages, mail and other forms of messaging, in both physical and digital form This helps them connect with their customers to build loyalty and grow revenue. To help you succeed we provide competitive salary and benefits, excellent incentive-based rewards which reflect your performance, extensive training, an assigned territory of existing customers and a high profile career path for successful performers. This position is located in Spokane, WA.

The Job
  • Sold Quota Attainment - Achieve the assigned total sold quota target including quota from mail finishing, solutions and conquest business sold to current PB customers, competitive and non-users.
  • Channel Partnering - Partner with dedicated tele-sales and retention resources to ensure complete territory and account coverage. Leverage resources to assist in making customer contacts, validating applications, identifying new sales opportunities, conducting DNA and assist with closing business on an as needed basis. Ensure complete territory and account coverage. Partner with retention resources to assist with "at-risk" customers to resolve issues and assist in retaining customers as needed.
  • Sales Activity Reporting - Ensure the timely/accurate recording, tracking and reporting of all sales activities and customer/competitive information through ongoing usage of approved sales automation tools - i.e., Oz.
  • Pipeline Management & Forecasting -Provide an accurate forecast of personal sales results. Continuously review all opportunities in the sales pipeline and advance the stage of the sale to provide an accurate record of sales activities and monthly results that roll-up to the sales forecast.
  • Sales Execution - Based on direction established by customer marketing and the Senior Sales Director (SSD) executes sales contacts based on campaign requirements, sales leads and other national sales execution requirements.
  • Personal Development & Training - Take personal accountability to complete all assigned training, certification and personal development requirements as required.


Qualification
  • Minimum of 5 years of proven sales success.
  • Proven ability to personally execute the solutions sales process, developing new and building account relationships to consistently achieve and exceed sales goals and business results.
  • Four (4) year college degree with a high-level of business acumen is preferred.
  • Proven use of Customer Relationship Management (CRM) tools
  • Strong knowledge of the mailing and print industry is preferred.
  • Valid Driver License and clean record


The Team
Within our Small/Medium Business (SMB) Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our SMB Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our International operations. We are a leading provider of postage meters and have approximately one million meters installed in North America and over three-hundred thousand meters installed elsewhere.

Pitney Bowes, a global technology company, provides shipping & mailing solutions, data management software, and location intelligence offerings, powering billions of physical and digital transactions in the connected and borderless world of commerce.

Helping clients achieve their greatest commerce potential are Pitney Bowes' 16,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500.

All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply.