Macy's Twelve Oaks Mall, Novi, MI: Starbucks Barista, Part Time - Part-time

Overview:

The Starbucks Barista sells and creates coffee beverages following Starbucks standards providing outstanding customer service through product knowledge.

Essential Functions:

• Follows Food Division Standards and Best Practices
• Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar and pastry stations.
• Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
• Follows Starbucks Simply Service Steps and STAR skills providing and outstanding customer experience.
• Educate, sample and serve customers products.
• Follows station specific duties and responsibilities.
• Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area.
• Maintains PAR stock levels and standards in product presentations.
• Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards.
• Follows Starbucks merchandising and signing standards.
• Maintain personal hygiene and professional dress code to comply with Food Division, Starbucks and Health Department standards.
• Other duties and assigned by supervisor.

Qualifications:

• Excellent customer service skills
• Skill in working as part of a team
• Effective communication skills
• Ability to use the Point of Sale terminal
• Ability to lift up to 30 pounds
• Quantitative skills
• Ability to work safely in a fast-paced environment
• Previous restaurant/coffee experience preferred
• Spanish communication preferred

Macy's is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

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