Macy's Downtown Minneapolis, Minneapolis, MN: Food Service Caterer - Prep Cook, Flex Time

Overview:

TheFood Service Caterer is responsible for providing outstanding customer service at catering events.

Key Accountabilities:

• Adhere to company policy and State and Federal regulations regarding service of alcohol including taking all steps necessary to ensure proper age of all persons consuming alcohol served on and off premise and refusing to serve any person who appears to be intoxicated or might become intoxicated from consuming additional alcohol
• Follow Food Division Standards and Best Practices
• Execute each catering event following event plan
• Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
• Follow catering steps of service and service standards
• Demonstrate MAGIC selling skills
• Educate, sample, and serve customers food products
• Effectivelybalance multiple customers and communicate customer requests or concerns to other servers and Manager on Duty
• Account for all product served by balancing and recording all sales
• Open and close each event following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area
• Follow production guides, maintain stock levels and standards in product presentation
• Maintain personal hygiene and professional dress code to comply with company and Health Department standards
• Other duties as assigned

Skills Summary:

• At least one year of catering hospitality experience is preferred but not required
• Ability to read, write, and interpret instructional documents such as safety rules, reports, manuals, and recipes
• Ability to communicate effectively with peers, managers, and the general public
• Must be able to use mathematics when measuring quantities. Basic math functions such as addition, subtraction, multiplication, and division. Must be able to understand and compute rates, ratios, and percentages and use a calculator
• Must be able to follow instructions and recipes
• Must be able to anticipate and solve problems
• Extended periods of standing in areas of high heat are required. Some kneeling, stooping, crouching, or crawling may be required
• Must be able to move and/or lift at least 30 lbs.
• Must be able to work in close quarters
• Must possess excellent customer service skills
• Must be able to work effectively in a fast-paced environment
• Must be able to delegate tasks

Macy'sis an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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