Customer Service Representative

Aaron’s provides a fun and positive environment for our associates and a place where building relationships with our customers is key! As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Strong organizational and administrative skills are also critical as this position is responsible for maintaining customer files and processing customer transactions. At Aaron’s the difference is personal. Connect with us today and see what we have to offer!

Job Duties

Customer Care and Service

• Assist customers on the showroom floor
• Accept and process current customer payments
• Input customer information into the store computer for new lease agreements
• Update customer information and account status in the store’s computer system
• File and maintain customer folders and records
• Manage cash transactions with customers

Administrative Assistance

• Answer incoming telephone calls
• Maintain regular mailing campaign
• Process Order Forms and references
• Maintain the appearance and organization of the customer transaction counter

Additional Duties

• Assist in the maintenance of the showroom through cleaning, organizing, and merchandising

Position Requirements

• Excellent interpersonal skills are required for daily customer contact
• Strong sales skills‐showroom and telephone
• Maintain professional appearance
• Computer operations ability
• Good communication skills
• Excellent telephone etiquette
• High energy level
• Able to move merchandise up to 50 lbs
• Other tasks as assigned by management