Account Manager - Boston, MA - Full-time

Description

Apria is known for employing great people who are recognized for best-in-class results that truly make a difference. We are transforming our business and looking for people who are innovative, talented, creative and passionate about what they do. We recognize that individuals with that ideal blend of focus and a strong aptitude for sales, and passion for exceptional customer service are marquee candidates. Do you have what it takes to positively impact the lives of the recipients of our products and services?

We're seeking success-driven, sales-minded individuals to become part of a highly collaborative, team-oriented organization. An Apria Sales Representative needs to possess basic selling skills, provide product information to referral sources, understand and provide information on Medicare and commercial insurance procedures, and have excellent oral and written communication skills to interface with physicians, office staff, hospital administrators, case managers, discharge planners and department heads.

To be successful, our candidates will require a strong degree of multi-tasking, an innate sense of urgency to promptly respond to and collaborate with their Apria team, an ability to see the big picture, and an aptitude to anticipate and embrace the many changes occurring in the healthcare industry.

About Apria

Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment and negative pressure wound therapy. Headquartered in Lake Forest, California, Apria owns and operates more than 400 locations throughout the United States and serves more than 1.2 million patients each year. Apria was the first such company to obtain voluntary accreditation from The Joint Commission and has been continuously accredited for more than 25 years. Additional company information can be found at http://www.apria.com/ .

Our company culture can be described as demonstrating a "customer-first" approach while managing our business efficiently and recognizing that everyone in the company makes a difference.

• Responsible for growing key product areas as defined by management on an annual basis.
• Handles customer needs and complaints in a timely manner.
• Consult with clients and referral sources on products and necessary equipment.
• Responsible for conducting at least 15 calls per day.
• Interface with referral sources including equipment and services.
• Develop and maintain internal relationships.
• Responsible for understanding contracts, guidelines, and criteria for use of Apria's products.
• Promotes company products and services in a professional and creative manner.
• Assist in the delivery of products.
• Responsible for meeting branch revenue budget by servicing and growing existing business.
• Expected to work with all branch personnel to ensure a high level of customer satisfaction.
• Expected to meet minimum call standard through individual contacts, group in services and trade show attendance.
• Educates physicians, hospital personnel, home health agencies and other traditional referral sources on contracted partners' policies and procedures.
• Develops and executes plans to grow business in territory assigned. Plans must include accurate total business projections, goals, specific strategies and pertinent account information.
• Responsible for maintaining accurate records on prospective and active accounts.
• Performs other related duties as directed by supervisor.

Qualifications

• Education equivalent to a four year BA/BS college degree is preferred.

Apria Healthcare is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V