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Customer Service Rep.
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Westerville, OH Westerville, Ohio |
About this job
The Customer Service Specialist answers incoming calls from members, who are inquiring about their services, billing, and insurance benefits.
The Customer Service Specialist communicates with members by using a prepared sales script in order to convey the appropriate program benefits, rebuttals, and additional promotions. The position is required to meet goals for some retention and cross selling opportunities, call quality criteria, and attendance standards.
Office/Call Center environment, Casual Dress Code. Shifts vary between first and second (9AM-9PM)
Qualifications:
- 1+ year of customer service experience
- Strong Data entry skills
PLUS:
Call center experience
Training is 3 weeks- 2 weeks classroom and 1 week of “nestingâ€; during nesting agents will take calls. They will work the training schedule 9:30-6 for the first 3 weeks.
Bonus Incentives: There is also the ability to earn additional wages through department incentive . Typically 80-100/month.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
The Customer Service Specialist communicates with members by using a prepared sales script in order to convey the appropriate program benefits, rebuttals, and additional promotions. The position is required to meet goals for some retention and cross selling opportunities, call quality criteria, and attendance standards.
Office/Call Center environment, Casual Dress Code. Shifts vary between first and second (9AM-9PM)
Qualifications:
- 1+ year of customer service experience
- Strong Data entry skills
PLUS:
Call center experience
Training is 3 weeks- 2 weeks classroom and 1 week of “nestingâ€; during nesting agents will take calls. They will work the training schedule 9:30-6 for the first 3 weeks.
Bonus Incentives: There is also the ability to earn additional wages through department incentive . Typically 80-100/month.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Requirements
Customer Service-Uncategorized, CALL CENTER
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