Program Manager - Full-time / Part-time

The Program Manager manages the processes by which the company designs, develops tests and releases for production the tooling, assemblies, equipment, and facilities required to meet customer needs. Primary Responsibilities: *Act as primary focus for NPI for customer products, directing development and transfer to manufacturing. *Supporting the Sales Department in the technical aspects of new business development and customer relations. *Supporting the Manufacturing Department to resolve design issues impacting the manufacturing process. *Supporting the Quality Department to diagnose and document the root cause of unacceptable product and process variation. *Participating in the management of the company as a member of the Management Team. The Program Manager reports to the manager of the Program Management Department. Responsibilities and Duties: *Take charge of projects assigned and charts status. *Drive customer project requirements, reporting the customer needs to management. *Lead cross-functional resources, organizing a productive, capable, and skillful project team with Manufacturing, Quality and Sales. *Lead vendor qualification of machine parts with purchasing. *Drive customer expectations. *Develop trusting relationship with customer. *Balance company goals with customer expectations, knowing when to push back. *Support operational excellence (OE) and 5S programs. *Recognize problems and eliminate them before they become crises. *Track costs in labor, materials and resources with precision and accuracy. *Preparing and submitting billing data to the Accounting Department. *Report project problems to management. *Collaborating with the Sales Department to develop new equipment and facilities that will meet customer objectives. *Collaborating with the Quality Assurance Manager to develop process definition, measurement and improvement for newly developed tooling. *Supporting the Manufacturing Manager in the selection of manufacturing materials, manufacturing equipment and control. PERFORMANCE CRITERIA *The Program Manager's performance is satisfactory when the following have occurred: *New programs have been completed to the satisfaction of management and the customer. *Responses to Requests for Quotes are submitted to the Sales Department when committed. *Billing information is submitted to the Accounting Department in time to support the billing process. *Required reports are accurate and submitted on time. Knowledge, Skills and Ability: *BS in Mechanical Engineering *Relevant experience may be substituted for the educational requirements. *Five to ten years substantiated experience in the engineering function with companies that provide highly sophisticated manufactured products. *Experience in the medical, bio-technology and other high technology industries strongly preferred. *Experience in dealing with customers is strongly preferred. *Must demonstrate expertise in a variety of concepts, practices and procedures common to the manufacturing industry. *Project a neatly groomed, confident appearance and be effective with public speaking and direct client interface. *The environmental conditions in which the Program Manager will perform his/her duties are an open office. This position will require visits to client sites in all types of weather. *Intermediate capability in engineering and project management software. *Computer literate in Word, Excel and Power Point with full competency in sourcing Internet material. *Ability to maintain a flexible work schedule to meet the demands of the job. Some evening and weekend work may be required. *High tolerance for stress and deadlines.