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Automotive Service Director Phoenix - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Phoenix, AZ Phoenix, Arizona |
About this job
Job Location: , Phoenix, AZ,
We’re AutoNation– America’s largest automotive retailer from coast to coast, with over 220 stores representing 34 different vehicle brands! Our vision is to be America’s best place to buy and service cars and trucks.
We offer limitless career opportunities, along with excellent pay plans, an array of benefits, training programs, and a culture where we strive to help our Associates be highly successful.
Automotive Service Director
The Service Director is the leader of a large Service department store. This role drives the performance of Service Area by attracting, developing and retaining great talent and creating an exceptional service experience for our Customers.
Responsibilities
- Setting a clear vision and goals for the Service Department to achieve targeted performance.
- Driving a highly efficient sales and production operation
- Engaging and motivating the team to achieve key goals, performance expectations and best practice processes
- Attracting, developing and retaining the very best talent for the store.
- Creating an exceptional customer experience to drive customer loyalty.
- Ensuring the Service area is retail-ready with proper displays, point-of-purchase information and visible competitive pricing for maintenance products.
- Managing the business in accordance with manufacturer requirements and processes.
- Analyzing the business to determine shortfalls and developing action plans to improve performance.
- Driving the business through a high-level of involvement in the day-to-day operations.
What are the requirements for this job?
- High School diploma or equivalent
- 5 years of Service and Parts Management experience
- Ability to achieve targeted goals
- Proven ability to attract, develop and retain great talent
- Strong financial and business acumen and the ability to drive revenue and profitability
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
We are an equal opportunity employer and a drug-free workplace.
If you have the drive, we have the vehicle!
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