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in Minneapolis, MN

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Hours Full-time, Part-time
Location Minneapolis, MN
Minneapolis, Minnesota

About this job

Immediate temporary long term opening for a Bilingual (FRENCH) Customer Service Specialist in Golden Valley MN, pay rate for this position is $17.30 an hour. In addition to applying for this position you MUST also complete your candidate profile through the link below: http://virtualoffice.avature.net/jobs?jobId=1553&tags=apaine|do1419623|office-general-duties|cusomer-service-rep ***** MUST BE BILINGUAL: ENGLISH AND FRENCH ******************** The Customer Service Associate is responsible for ensuring all customer needs and expectations are met. They are expected to manage orders throughout each day by working with Planners, Demand Management, and the distribution centers to make sure orders ship per customer requirements. This position is critical to the growth of business for Honeywell and the individual filling this role must go above and beyond to help differentiate the company from its competition. This is a high volume, fast paced environment. Additional Tasks and Responsibilities: *Prepare orders for customers daily while answering requests via the telephone and email. *Understand SAP's advanced features and be able to troubleshoot issues as they arise. *Look for ways to improve Customer Care processes. Drive initiation and follow through to implementation. Requirements: *Bilingual English and French *High school diploma *Minimum of 1 year of SAP experience required *1-2 years of call center experience preferred *Minimum of 2 years of customer service experience *One year experience using Microsoft Word, Excel and Outlook For additional details on this role contact allison.paine@manpowergroup.com